CAR RENTAL REVIEWS ON HERTZ IN JOHOR BAHRU

The pickup process was fast and the staff were very friendly. It was the Chinese New Year holiday, and they provided overtime service.

The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly. I will recommend Hertz, especially for their service and kind staff.

Great, the vehicle was in excellent condition and relatively new.

The lady we dealt with at Senai airport on both collection & drop-off was excellent. A great ambassador for Hertz - I believe her name is: Aqilah Fasyhah Binti Tumin. Based on our experience with her; we'd use Hertz again.

Really pleased with the ease of booking

The overall service was excellent. They explained the basics of operating the car, how to open the fuel cap, which type of fuel to use, the exact location of the return office, and who to contact and what to do in case of an accident. Everything was thoroughly explained. The car was spotlessly cleaned, both exterior and interior. The vehicle's mileage was around 27,000 kilometers, which was reasonable, and the engine power was sufficient.