The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly.
I will recommend Hertz, especially for their service and kind staff.
Kudos to Hertz! As expected from a large company, their service is efficient and seamless. You just need to stand by the roadside, and the staff will drive the car right up to you.
Service was acceptable, attitude was okay, processing time was average, no lines.
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