KUALA LUMPUR INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The service was excellent. The car had a minor issue at the beginning, but they immediately arranged for a replacement after communication. This company is worth visiting again.

It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.

The service was quite good.

Excellent

Very satisfied

Excellent

Excellent service.

Very satisfied.

The car is good, but the base model of Japanese cars feels too basic. The candlelight headlights are frustrating to use at night. Also, the wipers don't clean properly, and rental companies don't seem to care about replacing wipers or adding windshield washer fluid.

Very satisfied, but there was only one staff member, so the car pickup process took some time.

Very satisfied

Extremely satisfied.

The rental car was in the parking lot, had to wait for a while, but returning the car was quite convenient.

Good

Picking up and returning the car was very convenient, quick, and hassle-free.

Pretty good

Not many people, but the wait wasn't too long.

Very satisfied! The handover process was simple, and they thoughtfully provided a TouchGO card with credit loaded, saving us a lot of time. The car was in excellent condition, with clean interiors, comfortable space, and good handling. After returning the car, they even checked if we needed any assistance. Much appreciated!

It was quite convenient.

Very satisfied, any issues were resolved promptly!