The Malaysians' English wasn't very standard, and our English was even worse, making communication difficult. However, the staff remained patient and tried their best to communicate.
The car had scratches, and detailed records were made during pickup to avoid liability. Compliance with local traffic regulations and an understanding of local driving habits are necessary, and courteous driving is a must.
The communication between the QEEQ platform and customers during the booking process was poor, which made the trip less smooth. The platform needs improvement.
The efficiency is too low - 30 minutes to pick up the car and 10 minutes to return it. For T2 departures, you need to allow at least an hour for returning the car, as train services are infrequent and it takes half an hour to reach T1.
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