KUALA LUMPUR CAR RENTAL REVIEWS

Good.

The service was good, but the car's condition was terrible. I booked a 2020 model, but the actual car was at least ten years old and very worn out.

Satisfied

Satisfied

Satisfied

Pretty good.

Excellent service! The staff personally came to the door to assist and even led the way to the parking lot to pick up the car. They respond to issues instantly. A small reminder: Malaysia.

Very good.

There are many reasons.

Mindful service

Door-to-door car delivery, excellent service.

Delivered the car to the hotel

Very satisfied

I always choose this company whenever I come to Kuala Lumpur.

It's great and comfortable.

Excellent

As always a nice experience.

Paradise, the rental company run by South Asians, is best avoided. The reason I gave 2 stars for service is because the attendant who helped with the car pickup had a good attitude and is fluent in Mandarin.

The overall service was pretty good! However, possibly because of time constraints, the car only had four bars of fuel, which made it hard to estimate the fuel level when returning the car. I ended up refueling two extra bars. Additionally, since it was my first time renting a car in Kuala Lumpur, I didn't know that most highways require a Touch 'n Go card for tolls, and there are many toll booths on the highways. It was quite chaotic, as I had to reverse from the card lane to the manual toll lane, which was very dangerous. I hope QEEQ or the rental company can remind or assist renters, especially first-time customers, to prepare a toll card in advance to avoid such unsafe situations.

The company provided a brand-new car with great performance and ample space!