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Last updated on: August 2, 2025
89Rental Locations
54Airport Locations
Map View of Car Rental Locations in Kuala Lumpur
PARADISE
7.7/10
MKAZ
6.0/10
Mj Adventure
8.8/10
ASIA CAR
8.5/10
SURIA
8.8/10
Agtran
9.1/10
CARZ
9.7/10
Kasina
8.2/10
SEIYON
8.5/10
Samavest
10.0/10
YESAWAY
9.5/10
Shouqizuche
7.1/10
GREEN MOTION
5.8/10
Europcar
7.8/10
Hertz
9.1/10
Keddy by Europcar
7.5/10
Gosocar
9.0/10
AVIS
8.7/10
Hawk
8.3/10
Thrifty
10.0/10
MAYFLOWER
6.4/10
Big Thumb
8.9/10
Reviewed: August 4, 2025
Paradise, the rental company run by South Asians, is best avoided. The reason I gave 2 stars for service is because the attendant who helped with the car pickup had a good attitude and is fluent in Mandarin.
Reviewed: April 12, 2025
Pretty good, and they even waived the deposit for me.
Reviewed: July 25, 2025
The overall service was pretty good! However, possibly because of time constraints, the car only had four bars of fuel, which made it hard to estimate the fuel level when returning the car. I ended up refueling two extra bars. Additionally, since it was my first time renting a car in Kuala Lumpur, I didn't know that most highways require a Touch 'n Go card for tolls, and there are many toll booths on the highways. It was quite chaotic, as I had to reverse from the card lane to the manual toll lane, which was very dangerous. I hope QEEQ or the rental company can remind or assist renters, especially first-time customers, to prepare a toll card in advance to avoid such unsafe situations.
Reviewed: January 8, 2025
The fuel tank had 8 bars of fuel, but only 3 bars were provided. They asked the customer to refill the 3 bars. We have never encountered this before. Why not provide a full tank of fuel? How can a customer refill exactly 3 bars?
Reviewed: July 23, 2025
The service was good, but the car's condition was terrible. I booked a 2020 model, but the actual car was at least ten years old and very worn out.
Reviewed: August 1, 2025
The company provided a brand-new car with great performance and ample space!
Reviewed: June 28, 2025
They still haven't refunded the deposit. What are they trying to do?
Reviewed: May 31, 2025
Very satisfied! This local car is quite popular on the road.
Reviewed: May 21, 2025
Overall, it was great! Very satisfied with the car rental experience.
Reviewed: July 26, 2025
I always choose this company whenever I come to Kuala Lumpur.
Reviewed: July 24, 2025
Excellent service! The staff personally came to the door to assist and even led the way to the parking lot to pick up the car. They respond to issues instantly. A small reminder: Malaysia.
Reviewed: February 24, 2025
I found out that picking up the car after 5 PM incurs a charge of 150 MYR. I was only 5 minutes late, at 5:05 PM, but they still insisted on charging me. I feel extremely angry. Firstly, I was just 5 minutes late. Secondly, the fee is very unreasonable. It feels like they are trying to make money off situations like this.
Reviewed: February 24, 2025
In the indicated parking building, you need to take the elevator down one floor, which was not clearly explained.
Reviewed: February 23, 2025
The company is very professional, and the Malay guy was very nice.
Reviewed: June 13, 2025
The service was excellent, I will definitely use it again.
Reviewed: February 12, 2025
Very satisfied, they speak Mandarin, have a good attitude, and reply quickly!
Reviewed: February 10, 2025
Pickup and drop-off were very convenient, and the service was attentive.
Reviewed: February 21, 2025
Very efficient, smooth communication, excellent service from the staff.
Reviewed: February 6, 2025
Very smooth and satisfying experience, with transparent pricing.
Reviewed: February 6, 2025
Very satisfied, great attitude and excellent service, smooth communication.
Reviewed: April 27, 2025
The efficiency is too low - 30 minutes to pick up the car and 10 minutes to return it. For T2 departures, you need to allow at least an hour for returning the car, as train services are infrequent and it takes half an hour to reach T1.
Reviewed: January 3, 2025
The car was nearly new, the service was excellent, very satisfying.
Reviewed: November 13, 2024
There’s a counter for the same brand at T2, so I don’t understand why we have to go to T1. Even if going to T1 is necessary, the pickup instructions only consider T1 arrivals and don’t account for transferring from T2 to T1. I had to ask airport staff to figure it out myself.
Reviewed: March 27, 2025
Great service! The staff delivered the car to the airport exit for us.
Reviewed: March 8, 2025
Refunding the deposit is really problematic. Other companies use pre-authorization, but this one insists on charging the credit card. It's better to avoid this car rental company.
Reviewed: February 27, 2025
Terrible experience. Both pickup and drop-off were troublesome. The deposit was charged to the credit card instead of pre-authorization, and it's been a month without a refund.
Reviewed: February 25, 2025
I rented a Toyota Veloz at a high price, but Century provided me with a local car, Perodua Alza.
Reviewed: February 12, 2025
The car had no cleaning fluid, I waited an hour to pick up the car and half an hour to return it. Avoid this company.
Reviewed: March 7, 2025
Very satisfied! This car is just right for a family of five.
Reviewed: February 12, 2025
The overall service attitude was quite good, but there is a significant difference between the vehicle inspection at pickup and return. When picking up the car in a dimly lit underground parking lot, photos were taken of all sides of the vehicle. However, during the return inspection, it took place outdoors in well-lit conditions, and even the lower parts of the front and rear bumpers were inspected. I encountered an issue where they claimed there were scratches underneath the front bumper. There was clearly no collision, and I couldn't provide photos from the pickup because who would take photos of the underside in a dark parking lot? Although no compensation was ultimately required after negotiation, the experience was not great.
Reviewed: February 5, 2025
The lady at Hertz was very nice. My original booking was for a Honda City, but she generously upgraded me to a Hyundai Santa Fe.
Reviewed: August 12, 2024
Very good! T1 car rental company is the only one with a guest lounge where you can sit in air conditioning while waiting for paperwork to be processed. I arrived at T1 but mistakenly set my pickup location to T2. The staff at T1 directly handled it for me and even upgraded me to a Mitsubishi Outlander. Both pickup and drop-off went smoothly.
Reviewed: October 14, 2024
I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.
Reviewed: August 24, 2024
The car was brand new with only a dozen kilometers on the odometer.
Reviewed: December 19, 2024
Car was as promised, although proton saga did not have many premium features, everything worked well. Bluetooth available.
Reviewed: December 8, 2024
The location is easy to find. The store is on the basement level, and the car is parked by the roadside near the store entrance. The pickup process is very quick. The car rental manager is helpful, and basic English is sufficient for communication. You can purchase full insurance on-site, otherwise, in case of an accident, you would need to pay upfront and claim reimbursement later. If the fuel level is lower than at pickup, it's 10 MYR per missing bar. For returning the car, note that you need to circle around and approach from the right-hand side of the one-way street near Starbucks.
Reviewed: December 7, 2024
There was a dedicated staff member to assist, making it easy to find.
Reviewed: October 30, 2024
Very satisfied, inspected the car together before pickup.
Reviewed: July 21, 2024
I always choose Avis for overseas car rentals. They have a large fleet and are very professional. The car had very low mileage, only over 40,000 kilometers, and even had plastic covers like a new car.
Reviewed: September 25, 2023
The staff was very friendly when we picked up the car! Although his English wasn't perfect, he patiently explained everything! A deposit of 500 MYR will be charged and later refunded to the credit card!
Reviewed: May 24, 2023
The car rental location is not in the city center, and it cost 70 MYR for a taxi.
Reviewed: November 30, 2023
Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.
Reviewed: November 3, 2021
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
Reviewed: January 8, 2020
I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.
Reviewed: January 7, 2020
I got free upgrade to Honda BRV with no extra charge.
Reviewed: February 2, 2020
The rental was through Hertz. There was a bit of a wait because someone else was picking up a car when I arrived. I picked up the car on January 24th, two days after my birthday on January 22nd, and Hertz had prepared a birthday gift, which was very thoughtful. January 24th was also Chinese New Year's Eve, and Hertz had a New Year gift prepared, which was very considerate. The service staff were excellent.
Reviewed: March 14, 2019
Paid in full, went to the store and was told there were no cars. After more than a month, I still haven't received a refund. Do NOT choose this company.
Reviewed: February 28, 2019
No staff on duty. At pick-up, they claimed there was no such order. Had to wait one hour for them to find the order after communication.
Reviewed: February 23, 2019
The service was a bit slow, but the staff were nice.
Reviewed: February 9, 2019
I prepaid all the fees in early January and called in advance to confirm. However, when we arrived at Kuala Lumpur Airport at around 10 PM on February 5th, the rental company told us that there were no cars available. We were nine people, including elderly and children, with a lot of luggage. Can you imagine how I felt at that moment? The next day, they told us to pick up the car from another rental company in downtown Kuala Lumpur. I went there in the scorching heat, only to find the gates locked and no one working. Can you imagine how I felt then? My entire itinerary in Malaysia was disrupted. This was my first experience using your service! Now I am asked to rate and select a car before I can submit my review. Fine, I'll randomly choose one, but you did not fulfill your contract. I reserve the right to further appeal and expose this issue online!
Reviewed: December 30, 2018
They promised Chinese language services, but there were none when I arrived. It did not match what was said during booking.
Reviewed: February 11, 2018
Like: Free upgrade to better vehicle, staff reached earlier than promised time.
Reviewed: December 16, 2017
Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
Dislike: Nothing
Reviewed: September 22, 2017
There is no office, picking up and dropping off the car feels like a spy meeting.
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