Europcar, Kuala Lumpur International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Kuala Lumpur International Airport Information, Car Rental Instructions & Policies

Address

KLIA TERMINAL 2 L1 A08 LEVEL 1, CAR RENTAL SERVICE COUNTER, 64000, SELANGOR, MALAYSIA

Telephone

+60102980759

Pick-up Instructions

The Europcar - Kuala Lumpur International Airport car rental location is in terminal

You can walk to the counter of Europcar - Kuala Lumpur International Airport car rental.

The Car Rental Area at KLIA 2 is located on Level 1. After claiming your luggage: 1.Walk towards Door 2 (do not exit) until you see an escalator next to a convenience store on your left. 2.Take the escalator to Level 1. 3.Turn right, and you will find our counter within the rental area.

Drop-off Instructions

Please return to Block B parking(Car Rental) at KLIA 2. Address: jalan klia 1 2, Kuala Lumpur International Airport, 64000 Sepang, Selangor, MY. On your way to KLIA 2 Terminal, follow "P CAR RENTAL" signs. Google map link: https://maps.app.goo.gl/Pxqy9cH4rXPaPF999

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	MYR 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

JCB,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License

hk license

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 mi from Kuala Lumpur International Airport

Railway Stations

24.2 mi from Bandar Tasik Selatan

25 mi from Petaling

25.2 mi from Bandar Tun Razak

Hotels

17.8 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

18.5 mi from Q One Hotel Semenyih

18.5 mi from Soho Hotel Semenyih

Other Landmarks

2.8 mi from ibis Styles Sepang KLIA

28.2 mi from Istana Negara Malaysia Palace

28.9 mi from Petaling Street

CHECK RATES

Map view of Europcar Store Location

coordinates: 2.7256 101.6964

Guest Reviews

Total points： 6.8 / 10 Average

Vehicle condition: 3.0
Vehicle cleanliness: 3.1
Spaciousness: 3.3
Counter staff: 2.8
Pick-up location: 2.8
Drop-off location: 2.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

W.Saksono
Kuala Lumpur
8.4 /10 Very good
Reviewed: Tuesday, September 26, 2017
Like: Easy process
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S.MANICKAM
Kuala Lumpur
8.6 /10 Very good
Reviewed: Thursday, November 2, 2017
Like: Friendly and helpful staff with excellent service attitude.
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Anonymous
Kuala Lumpur
7.3 /10 Good
Reviewed: Monday, January 21, 2019
Customer service needs to be improved. This is my second time with Europcar and probably the last time.
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Anonymous
Kuala Lumpur
9 /10 Excellent
Reviewed: Tuesday, May 7, 2019
The car wasn't exactly what was advertised but it was pretty similar. And the car was in really good condition. I would recommend it.
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M.Freeland
Kuala Lumpur
8.3 /10 Very good
Reviewed: Wednesday, May 15, 2019
Check the windscreen water reservoir has water in it.
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Anonymous
Kuala Lumpur
6.3 /10 Average
Reviewed: Tuesday, July 16, 2019
Location of counter was extremely hard to find even though staff were extremely helpful.
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M.D.
Kuala Lumpur
5.3 /10 Average
Reviewed: Thursday, August 22, 2019
The driver seat was tilted and uncomfortable, eventually giving me back pain. No shuttle to the terminal us a big obstacle. I was almost late to my flight. Return address was not clear!!!
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Anonymous
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, October 6, 2019
Car did not have electronic toll pay which put me in dangerous situations a few times on highways
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ST
Kuala Lumpur
7 /10 Good
Reviewed: Monday, December 9, 2019
Booked for pick up at 12 midnight KLIA2. Staff passed me 2 pages of their list of bookings and asked me to find my own name. Couldn't find my booking on the 5Dec and 6Dec list. Staff then took my E-voucher and checked in the office. Came back 5 minutes later for my IC and license. Back again another 5 minutes later with documents in hand for registration. Hand gestures were not friendly. Kinda threw my IC and license back on the counter to me. Did not explain anything on the documents and just asked me to sign at the crossed areas. After done with deposit, staff guided us towards car park to retrieve vehicle. Car was full of scratches. Interior is dirty as well. Cup holder has biscuit crumbs and hair. There's a constant sound of metal rattling in the boot during drive. Whole process of picking up the car was done without a smile from the staff. Was determined to never rent from Europcar again. However, the staff at KLIA1 during drop off was very kind. Triple checked if we've taken all our belongings from the car before leaving.
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W.CHAN
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Monday, February 10, 2020
I changed my flight and need to contact Europcar in KLIA to change pick up time. Firstly, the phone numbers listed on Europcar website for the KLIA station is either outdated or outright wrong because when I call many times but no answer. Write to Europcar website with all the booking details Multiple times and I heard nothing back. When I posted my dilemma on Facebook, a friend who was going through KLIA was kind enough to inform Europcar ground staff of my change of pick up time, and she said change is notes and the car will be ready at the new pick up time. When I landed, the car was not ready, and they claim to have no record of the change - I ended up having to wait close to 2.5 hours before the car arrived and I ended up missing a number of appointments.
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MKOH
Kuala Lumpur
9 /10 Excellent
Reviewed: Sunday, February 16, 2020
We collected the car during midnight, there is only one person working. Thus make the process slower.
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H.CHAN
Kuala Lumpur
7.3 /10 Good
Reviewed: Wednesday, March 11, 2020
good
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K.Lee
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, March 15, 2020
Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.
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Roxanne Bacon
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, February 5, 2019
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Noah Gus
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, June 29, 2017
Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.
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Cleveland Daisy
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, March 14, 2019
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Horace Kennedy
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, December 5, 2017
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William Piers
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, December 25, 2017
I rent a car about four to five times a year, always from EUROPE CAR. Their service is quite good. You don't need to worry about too many things, just simple renting. You can feel at ease.
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Harlan Isaiah
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 9, 2017
Very good
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Ida Wat
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, February 27, 2018
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Belinda Alsop(p)
Kuala Lumpur
8 /10 Very good
Reviewed: Monday, December 5, 2016
First time using QEEQ. The airport counter was easy to find, but the 7-seater car was a bit old and had average condition with 80,000 kilometers on it.
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Lawrence Christie
Kuala Lumpur
6 /10 Average
Reviewed: Friday, February 9, 2018
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Carl Hobbes
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, May 14, 2017
Convenient pick-up and drop-off at block B exit. The car is relatively new with about 40,000 kilometers, and in good condition. They also offer free child seats and you can purchase a highway card.
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Montague Clare
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, March 13, 2019
Just had to wait for a while.
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Hermosa Charlotte
Kuala Lumpur
2 /10 Poor
Reviewed: Monday, April 15, 2019
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Tony Barrett
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, April 2, 2019
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Quinn Michelson
Kuala Lumpur
6 /10 Average
Reviewed: Wednesday, July 25, 2018
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Everley Burke
Kuala Lumpur
10 /10 Excellent
Reviewed: Tuesday, December 18, 2018
Overall, it's okay. However, when picking up the car, they said I still had some unpaid balance, even though I had prepaid in full. In the end, they let me take the car and said to call them if there were any issues.
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Angela Felton
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, December 25, 2018
They charged us an extra fee but refunded it later!
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John Bellamy
Kuala Lumpur
6 /10 Average
Reviewed: Friday, June 5, 2020
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Roberta Walton
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, October 15, 2019
The car pickup was fairly smooth, the counter was easy to find, and they took us to the car for inspection. Returning the car was extremely troublesome; we couldn't find the parking lot at all. We circled the airport several times and, in the end, couldn't figure it out. We gave a policeman 50 MYR to lead us back. We had less than two hours left to catch our flight.
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Adair Romeo
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, August 15, 2019
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Rex Mike
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, January 11, 2024
Satisfied
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Les Strong
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, August 29, 2019
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Ruth Moore
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, September 23, 2019
It's a major chain company. We've rented from them several times in different countries. Picking up and dropping off the car is convenient, and the service is always good.
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