Experience on Pick-up and Drop-off was terrible

First, the location provided was unclear. Second, the service attitude was very poor.

The waiting time was very long.

Very good

I rent a car about four to five times a year, always from EUROPE CAR. Their service is quite good. You don't need to worry about too many things, just simple renting. You can feel at ease.

Pretty good. Since I travel for work, I've rented three or four times. EUROPCAR is quite convenient. Even on late flights, they can arrange someone to assist if you call in advance. It's quite hassle-free, and any damages are compensated at reasonable rates. I'll continue to rent from them in the future.