SURIA, Kuala Lumpur International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURIA - Kuala Lumpur International Airport Information, Car Rental Instructions & Policies

Address

Kuala Lumpur Int'l Airport (KUL), 64000 Sepang, Selangor, Malaysia

Telephone

+60132638000 / +60125699758

Pick-up Instructions

The SURIA - Kuala Lumpur International Airport car rental location is in terminal

You can walk to the counter of SURIA - Kuala Lumpur International Airport car rental.

No. 22, Klia Main Terminal Building Block D, Car Rental Covered Parking.

Drop-off Instructions

No. 22, Klia Main Terminal Building Block D, Car Rental Covered Parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	MYR 300-1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Discover,JCB,AMEX,DinersClub are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

23 - 65 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Not allowed:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 3000-10000

Theft Insurance Excess:

MYR 3000-10000

Third Party Liability Insurance Excess:

MYR 3000-10000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Kuala Lumpur International Airport

Railway Stations

22.8 mi from Bandar Tasik Selatan

23.7 mi from Petaling

23.8 mi from Bandar Tun Razak

Hotels

16.3 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

16.9 mi from Soho Hotel Semenyih

16.9 mi from Q One Hotel Semenyih

Other Landmarks

1.8 mi from ibis Styles Sepang KLIA

26.9 mi from Istana Negara Malaysia Palace

27.5 mi from Petaling Street

CHECK RATES

Map view of SURIA Store Location

coordinates: 2.7455962 101.7071602

Location Images

SURIA-Kuala Lumpur International Airport-204510-store

The Rental Desk

SURIA-Kuala Lumpur International Airport-204510-telegraph

The Sign

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 4.4
Vehicle cleanliness: 4.5
Spaciousness: 4.5
Counter staff: 4.8
Pick-up location: 4.1
Drop-off location: 4.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

B.Chea
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Thursday, February 21, 2019
Excellent service. No glitches. Excellent car condition.
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Y.Wong
Kuala Lumpur
6 /10 Average
Reviewed: Wednesday, March 13, 2019
The driver windows cannot open smooth
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T.Noorul Ameen
Kuala Lumpur
6 /10 Average
Reviewed: Monday, April 22, 2019
They didn't give me expected car. They featured new model of Honda City or similar but instead they gave me older vios.
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Anonymous
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2019
The car that I ordered wasn't available at that moment and the customer service is kindly upgraded me to the next level which is very nice. Car is very clean and in great conditions. Process is very easy and very smooth except in their system it didn't register that I already pre-purchase full all inclusive insurance and they asked me if I want to denied the insurance. But once I show the proof everything is good to go.
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A.Omar
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Thursday, April 25, 2019
Vehicle may need new brakes as it felt spongy. Everything else was perfect. I enjoyed using the car
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A.Jain
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, June 11, 2019
Horrible company and cars. will never use again.
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C.Lee
Kuala Lumpur
7 /10 Good
Reviewed: Monday, July 1, 2019
Was replace with an old Toyota Innova even though the booking picture show is a new Toyota Innova. The car has gear and brake problem.
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K.Chan
Kuala Lumpur
7.3 /10 Good
Reviewed: Monday, July 1, 2019
Suria staff in KLIA are always helpful.
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D.Thomas
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, July 7, 2019
Excellent service
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k.choo
Kuala Lumpur
7.7 /10 Good
Reviewed: Wednesday, July 10, 2019
The car broke down upon arrival in Genting Casino basement carpark. Radiator hose connection burst. Waited over 4 hours to have it repaired nearby. The mood was spoiled.
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Tariq Yousef Amarneh
Kuala Lumpur
10 /10 Excellent
Reviewed: Tuesday, July 16, 2019
to receive the car you should go to there counter which is very far from the airport building and it will be difficult when have a children's and more bags, and when we reach to the counter no one was there, we waited there representative around 20 min in very bad weather
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M.V
Kuala Lumpur
8.7 /10 Very good
Reviewed: Monday, July 29, 2019
Great service! picked me up at T2 and took me to T1, then dropped me back at end of trip
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Lindsay Gasik
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Wednesday, August 14, 2019
Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.
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J.THAM
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, September 8, 2019
Should put more staff to assisting the car rental. Also should share the location of the carpark entrance for returning the car.
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J.Chen
Kuala Lumpur
7.7 /10 Good
Reviewed: Wednesday, September 11, 2019
The Booking Voucher should highlight clearly the car rental vendor name & location
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C.Onura
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, December 5, 2019
Good feedback and service easy contact by whatsapp. Location office at carpark building same another brand. Easy Pickup and dropoff a cars.
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T.YOO HEONG
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, December 7, 2019
Good service
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T.YOO HEONG
Kuala Lumpur
9 /10 Excellent
Reviewed: Tuesday, January 7, 2020
Good service.
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Ryuta Yamada
Kuala Lumpur
8.7 /10 Very good
Reviewed: Tuesday, January 7, 2020
Great service and friendly staffs. Car they provided me was quite dated.
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Ryuta Yamada
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Tuesday, January 7, 2020
I got the latest model with no extra charge.
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TYL
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, February 3, 2020
Car was a Altis 2.0 litre which was bigger than the average 1.8 litre capacity.
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J.Xu
Kuala Lumpur
8.7 /10 Very good
Reviewed: Saturday, February 15, 2020
Vickey Chia is a very nice staff who is very friendly and helpful. She was very patient to answer all my questions. When I didn’t know how to drive to petrol station from airport, she even drove and lead me to the station. I should special thank to her for all support she provided. All the best to Vickey and SURIA.
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J.Zubrickas
Kuala Lumpur
9 /10 Excellent
Reviewed: Sunday, February 16, 2020
Difficult to find the rental car pick up location. No signs in airport. We walked around for 20 to 30 minutes before we found someone who knew where to direct us.
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A.rhett
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, August 26, 2020
yes we got a very clean and new car which made the trip very smooth.
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A.Abdul Razak
Kuala Lumpur
8.7 /10 Very good
Reviewed: Monday, August 15, 2022
Service from SRC was simply amazing Great communications and staff was extremely efficient. Car was on the older side,but in decent condition. I was hoping for a newer car.
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W.Chee Hiong
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, August 31, 2022
Good Services provided by SURIA
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C.Chia
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, October 19, 2022
Very good service and helpful! Surely one of the best car rental companies in KLIA!
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Shahrir
Kuala Lumpur
8.3 /10 Very good
Reviewed: Wednesday, November 30, 2022
Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion
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Ming Ming
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Monday, December 5, 2022
Great experience. More than what we expected.
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M.Hassan
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, February 8, 2023
The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.
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R.Briggs
Kuala Lumpur
9 /10 Excellent
Reviewed: Thursday, December 14, 2023
Very friendly and helpful staff
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Nicole Macadam
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, January 22, 2019
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Tim Richards
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, November 4, 2018
Good, very friendly service.
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Ogden Bill
Kuala Lumpur
8 /10 Very good
Reviewed: Monday, September 3, 2018
The rental staff were very polite, but the wait time to pick up the car was a bit long.
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Asa Peg
Kuala Lumpur
10 /10 Excellent
Reviewed: Tuesday, July 10, 2018
When I went to pick up the car, I noticed that many rental counters were closed. It was 4 pm, and maybe they had left early because there were no reservations. The Suria counter had someone waiting solely for me!
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Clyde Abe
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, June 4, 2023
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Bernie Faraday
Kuala Lumpur
2 /10 Poor
Reviewed: Monday, December 5, 2022
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Zenobia Oscar
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, July 21, 2022
The service was quite good.
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Alexia Reade
Kuala Lumpur
2 /10 Poor
Reviewed: Monday, June 15, 2020
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Jack Roy
Kuala Lumpur
8 /10 Very good
Reviewed: Monday, August 19, 2019
The staff were very enthusiastic.
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Humphrey Birrell
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, August 22, 2019
Very good and convenient
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Mona Lou(ie)
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, December 27, 2023
Satisfied
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Clark House
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, January 16, 2024
Overall service was satisfactory.
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Hilda Freeman
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, January 30, 2024
Overall, we were quite satisfied with the process from car pick-up to usage, with minimal contact with the rental company. During the rental period, a few issues arose. Although the QEEQ platform contacted us promptly and tried to resolve them, many problems were still directly resolved by us with the rental company. The QEEQ app didn't contribute significantly to problem resolution. Additionally, the vehicle information displayed on the app was not comprehensive. Details like the size and other aspects of the vehicle, although it indicated it could seat 7 people, lacked a detailed description of the overall size, interior space, and vehicle power.
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Joan Hardy
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, September 2, 2019
Great service attitude
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Viola Patience
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
Very satisfied, everything went smoothly
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Alva Dupont
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, May 15, 2024
Pretty good
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Vera Robbins
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, June 29, 2024
Very good
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Caesar Dunlop
Kuala Lumpur
10 /10 Excellent
Reviewed: Friday, July 19, 2024
Extremely satisfied
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Jane Pullan
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, July 29, 2024
Very satisfied, no hidden charges.
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Jennifer Sapir
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent service
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Lucien Belle
Kuala Lumpur
10 /10 Excellent
Reviewed: Friday, August 2, 2024
Excellent.
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Glenn Morse
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, September 8, 2024
A very good company.
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Bernice Virginia
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, September 10, 2024
It's okay.
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Raymond Moulton
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, November 11, 2024
It was okay.
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Evan Morley
Kuala Lumpur
10 /10 Excellent
Reviewed: Sunday, December 8, 2024
Very prompt service
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Georg
Kuala Lumpur
8 /10 Very good
Reviewed: Monday, July 14, 2025
As always a nice experience.
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Sabina Sinclair
Kuala Lumpur
10 /10 Excellent
Reviewed: Tuesday, August 12, 2025
The service was quite good.
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Matt Eva
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, August 14, 2025
Very satisfied.
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Lena Saxton
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, August 23, 2025
Picking up and returning the car was very convenient, quick, and hassle-free.
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