PARADISE, Klia T1 Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

PARADISE - Klia T1 Information, Car Rental Instructions & Policies

Address

Kuala Lumpur International Airport 1, 64000 Klia, Selangor, Malaysia

Telephone

+60123570420 / +60125904207

Pick-up Instructions

The PARADISE - Klia T1 car rental location is in terminal

You can walk to the counter of PARADISE - Klia T1 car rental.

The counter located at Car Rental Parking, Ground Floor, Block D. Please contact +6012-3570420 for Chinese speaking.

Drop-off Instructions

The counter is located at Car Rental Parking, Ground Floor, Block D. For Chinese-speaking assistance, please contact +6012-3570420.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	MYR 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, JCB, AMEX

Discover,DinersClub are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 120 years old

Young Driver Fee applies at 21 - 24 years old with charge of MYR 25 - 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Not allowed:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam, Indonesia

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Kuala Lumpur International Airport

Railway Stations

22.2 mi from Bandar Tasik Selatan

23 mi from Petaling

23.1 mi from Bandar Tun Razak

Hotels

16 mi from Kasyaf Place @ Ascotte Boulevard Semenyih

16.5 mi from Soho Hotel Semenyih

16.5 mi from Q One Hotel Semenyih

Other Landmarks

1.1 mi from ibis Styles Sepang KLIA

26.2 mi from Istana Negara Malaysia Palace

26.9 mi from Petaling Street

CHECK RATES

Map view of PARADISE Store Location

coordinates: 2.7550626 101.7038095

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 4.1
Vehicle cleanliness: 4.5
Spaciousness: 5.0
Counter staff: 4.8
Pick-up location: 4.4
Drop-off location: 4.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

T.YOO HEONG
Kuala Lumpur
9.8 /10 Excellent
Reviewed: Monday, April 16, 2018
Like: Convenient
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R.Milojevic
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, May 16, 2018
Like: The staff was very helpfull and explained everything in detail
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N.Pearson
Kuala Lumpur
9.6 /10 Excellent
Reviewed: Sunday, July 22, 2018
Like: Good service nice new car would recommend
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A.Voronkov
Kuala Lumpur
9.8 /10 Excellent
Reviewed: Wednesday, August 1, 2018
Like: Nice staff, fast pickup and drop off. Proton is very cheap car, but it's ok if you just need to drive around for a few days.
Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.
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S.TEO
Kuala Lumpur
8 /10 Very good
Reviewed: Monday, August 27, 2018
Dislike: Got ants in the driver's seat, I got beaten. :( . The clutch is a bit tight as well.
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M.Dodge
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, August 27, 2018
Dislike: Could refund dep 1000rm more quickly. In city location would be mooe convenient!
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Anonymous
Kuala Lumpur
5.7 /10 Average
Reviewed: Wednesday, January 16, 2019
Worst car condition I ever rent.
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M.Hossain
Kuala Lumpur
4 /10 Average
Reviewed: Friday, January 25, 2019
Agent changed car. And the car given was not suitable to my need
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Anonymous
Kuala Lumpur
7 /10 Good
Reviewed: Friday, January 25, 2019
The car wasn't good condition. There were scratches everywhere.
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S.Chong
Kuala Lumpur
7.6 /10 Good
Reviewed: Monday, February 18, 2019
Friendly staff
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Anonymous
Kuala Lumpur
4.7 /10 Average
Reviewed: Wednesday, April 10, 2019
The car given was in a fairly run down condition with a faulty fuel cover that does not open without having to use the key to pry it open and the indicator that show door not close is also faulty. It is discounted but not worth the effort in renting a car like that.
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H.Chang
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Saturday, June 29, 2019
The staff at Paradise KLIA T1 is always very polite and friendly. Very professional and efficient. It's a breeze to get car and return without any hassle. My favourite car rental company
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R.Gupta
Kuala Lumpur
2 /10 Poor
Reviewed: Wednesday, July 10, 2019
Very poor quality of car supplied by Paradise
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I.Mackenzie
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, July 16, 2019
Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!
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leonglf
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, August 1, 2019
Efficient
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Anonymous
Kuala Lumpur
4 /10 Average
Reviewed: Tuesday, August 6, 2019
The cleanliness of the car is terrible. Full of rubbish and dusk and even biscuit bite.
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M.SA
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Monday, August 12, 2019
Great Experience with Paradise. The only problem with my car is, the door lock is not properly work. you should turn it on or off manually, plus, the central lock might be broken. Second, the car security key lock sometimes doesnt work.
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K.Chow
Kuala Lumpur
7.3 /10 Good
Reviewed: Tuesday, August 13, 2019
Basic car. Ok for purposes. Smaller than expected.
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Anonymous
Kuala Lumpur
9 /10 Excellent
Reviewed: Wednesday, August 21, 2019
Professional and easygoing staff
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P.Lim
Kuala Lumpur
9 /10 Excellent
Reviewed: Monday, September 30, 2019
Very decent service and the car was clean inside and out. Service was pretty quick and very pleasant.
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E.Subramaniam
Kuala Lumpur
5.3 /10 Average
Reviewed: Friday, October 11, 2019
The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.
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T.Lim
Kuala Lumpur
5.7 /10 Average
Reviewed: Tuesday, October 15, 2019
No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off. The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.
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Anonymous
Kuala Lumpur
7.7 /10 Good
Reviewed: Thursday, November 7, 2019
Request for full tank and received only half tank. Need to wait 30 minute and ask them to full the tank
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Anonymous
Kuala Lumpur
9 /10 Excellent
Reviewed: Thursday, November 7, 2019
Request for full tank but received less 1 bar
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Anonymous
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, January 2, 2020
Very friendly and efficient service. Will definitely use PARADISE again.
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Matthew Horatio
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, August 6, 2018
Willing to wait for my delay
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Laura Joule
Kuala Lumpur
6 /10 Average
Reviewed: Wednesday, August 15, 2018
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Lou Benjamin
Kuala Lumpur
6 /10 Average
Reviewed: Thursday, September 13, 2018
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Juliet Wyclif(fe)
Kuala Lumpur
2 /10 Poor
Reviewed: Monday, October 7, 2019
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Ursula Partridge
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, June 6, 2024
Overall, it was pretty good. The vehicles were relatively new, and the features were satisfactory. However, it seems like the cars from rental companies in Malaysia are all like this.
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Dylan Aldridge
Kuala Lumpur
10 /10 Excellent
Reviewed: Tuesday, May 21, 2024
Very good
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Eric Habakkuk
Kuala Lumpur
8 /10 Very good
Reviewed: Tuesday, May 14, 2024
The service attitude was acceptable, but the car was quite old. The car broke down midway due to a faulty motor battery, and we had to find a nearby repair shop ourselves. The company thought the repair shop's battery was too expensive. After several negotiations, the issue was resolved (we paid for the battery upfront, and the company reimbursed us when we returned the car).
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Nicholas Yule
Kuala Lumpur
10 /10 Excellent
Reviewed: Monday, April 8, 2024
Good
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Xavier Wright
Kuala Lumpur
6 /10 Average
Reviewed: Sunday, April 7, 2024
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Basil Steinbeck
Kuala Lumpur
10 /10 Excellent
Reviewed: Wednesday, June 26, 2024
Pretty good, pickup and return are very convenient
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Jean Coffey
Kuala Lumpur
2 /10 Poor
Reviewed: Tuesday, July 2, 2024
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Anonymous
Kuala Lumpur
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
Fix your car. Fix your customer service. Give us better car.
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Baron Gresham
Kuala Lumpur
8 /10 Very good
Reviewed: Sunday, August 4, 2024
The car had over 120,000 kilometers on it, and I smelled something burning while driving on the highway, which was a bit concerning.
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Kim Bennett
Kuala Lumpur
10 /10 Excellent
Reviewed: Friday, August 9, 2024
Friendly and attentive service.
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Arno Harriman
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, August 15, 2024
The rented car ran out of power and couldn't start. I waited for over two hours at the gas station, but no one helped. They spoke Indian-accented English, which was hard to understand.
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Todd Southey
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, August 29, 2024
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Camille FitzGerald
Kuala Lumpur
8 /10 Very good
Reviewed: Wednesday, August 13, 2025
It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.
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H.Chang
Kuala Lumpur
7.7 /10 Good
Reviewed: Tuesday, June 18, 2019
I received the car as per my booking. The car is in good condition.
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L.Lean Pong
Kuala Lumpur
7.7 /10 Good
Reviewed: Monday, September 14, 2020
Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.
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