It was hard to find after landing, the guide could be sent in advance via WeChat

Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.

Great and easy to navigate platform to complete booking process.

Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!

I didn't see price drop in action but the booking experience was very simple with good email follow-up and the car was there as promised so all good in my book.

I received the car as per my booking. The car is in good condition.

The booking process was easy and trouble-free. The rate was competitive.

Worst car condition I ever rent.