PARADISE CAR RENTAL REVIEWS

Affordable

Good.

Satisfied

Fix your car. Fix your customer service. Give us better car.

Good platform , but please check on your partner first before recommend to us.

It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.

It's quite okay.

Pickup and drop-off were very easy. I chose the oldest and lowest-tier car, but if I had another chance, I wouldn't choose the oldest car again. It had high fuel consumption, loud noise, poor driving experience, no rearview camera, limited side mirror visibility, no in-car charging, and no phone mount. Having a phone mount is crucial to avoid accidents, and charging is also important to prevent anxiety.

Good

The company is owned by Indians, and although communication in person was a bit challenging, everything went smoothly overall. There were no hidden charges, and they even refunded us for the extra fuel we added.

Very good, booked in advance for convenient travel.

Overall, it's okay, not much hassle. However, the car was indeed quite old, comparable to a 2010 Geely Jingang worth around 50,000 yuan in China. Various warning lights came on during the trip, but fortunately, they didn't impact the journey.

The service is excellent.

Pretty good, and they even waived the deposit for me.

Satisfied

Satisfied

Very good.