The driver picked me up from KLIA2, then processed the paperwork at Terminal 1. After returning the car, they dropped me off at Terminal 2.

They initially said there would be an airport pick-up, but in reality, I had to call them upon arrival. I had booked for 9 AM at the airport, waited for a long time without seeing any staff, and only after calling the rental company did the staff come to pick me up.

When booking, they said there would be a sign, but there wasn't and I had to call them to come over. Also, it was actually at K1, not K2. So it was quite cumbersome; they didn't clearly tell me where to wait, so I ended up running around a lot. They were also very impatient.

Overall a great experience

Great experience, extraordinary deals and professional

The condition of the car should be improved. Cars are either old or fixed after accident. Not much choice available.

simple platform, not much to ask for.