Good

The time it took to pick up the car at the office was too long. The vehicle was old and in poor condition, with many minor damages and scratches unaddressed. It was particularly noisy when driving.

The car's windshield wipers need to be replaced, they don't work very well in the rain.

Friendly staff - fauziah

Like: Rental a car for travel in Penang with Proton Sega instead of Myvi but the experience was good as the car is brand new with low milieage and easy navigation of the interior.
Dislike: The car air-conditioner was actually switching between hot and cold starting from the second day with a mild musty smell occasionally BUT I must emphasize the overall air being blown out is still generally cold and had a good experience with the car.