Hertz Malaysia Experience.

Not many people, but the wait wasn't too long.

The vehicle was in good condition, and the response to the flat tire was prompt.

When I arrived, Hertz was the only company with customers. There was someone completing their process ahead of me. An employee from Thrifty came over to assist, and everything was arranged fairly quickly.

The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly. I will recommend Hertz, especially for their service and kind staff.

The car we booked was not available. We were given an upgrade with no extra cost. The car was brand new. The staff who attended to us at pick up and drop off were efficient and friendly.

Easy booking. Love it