National, Phuket International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

National - Phuket International Airport Information, Car Rental Instructions & Policies

Address

22/1 Moo 6, Maikhaw,Talang, Phuket 83110

Telephone

+66 (0) 8 4700 4389 / 66 (0) 7 632 8388

Pick-up Instructions

The National - Phuket International Airport car rental location is in terminal

You can walk to the counter of National - Phuket International Airport car rental.

International Terminal: If you arrive at the international hall, please proceed to the National counter located on the ground floor inside the international arrival hall. If you arrive at the domestic hall, please proceed to th National counter located on the ground floor inside the domestic arrival hall.

Drop-off Instructions

To return your vehicle, please contact our counter before arriving and drop of the vehicle at the pick up/drop off outside domestic/international terminal. Our friendly staff will be waiting to complete the check in process.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus THB 5000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Thailand

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

THB 8560-12840 for other car models.

THB 8000 for Vw Polo,

THB 8000 for Toyota Rav4 Awd Or Similar,

THB 8000 for Subaru Legacy Or Similar,

THB 10000 for Toyota Proace Verso,

THB 10000 for Skoda Kodiaq,

THB 10000 for Toyota Rav4 Or Similar,

THB 15000 for Chevrolet Tahoe,

THB 15000 for Vw Caravelle Auto Van 9 Seats,

THB 15000 for Ford Tourneo,

THB 15000 for Nissan Sentra,

THB 15000 for Toyota C-hr,

THB 30000 for Bmw X3,

THB 8000 for Mystery Car,

THB 15000 for Genesis G70 Or Similar,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Mercedes Benz Gla,

THB 30000 for Mercedes-benz Glc,

THB 30000 for Tesla Model Y,

THB 30000 for Amg C 43,

THB 15000 for Fiat Strada 13 Vw Saveiro 16,

THB 15000 for Toyota Hilux-4wd,

THB 15000 for Toyota Fortuner,

THB 10000 for Volkswagen T-cross,

Theft Insurance Excess differs by car model:

THB 8000 for Vw Polo,

THB 8000 for Toyota Rav4 Awd Or Similar,

THB 8000 for Subaru Legacy Or Similar,

THB 10000 for Toyota Proace Verso,

THB 10000 for Skoda Kodiaq,

THB 10000 for Toyota Rav4 Or Similar,

THB 15000 for Chevrolet Tahoe,

THB 15000 for Vw Caravelle Auto Van 9 Seats,

THB 15000 for Ford Tourneo,

THB 15000 for Nissan Sentra,

THB 15000 for Toyota C-hr,

THB 30000 for Bmw X3,

THB 8000 for Mystery Car,

THB 15000 for Genesis G70 Or Similar,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Mercedes Benz Gla,

THB 30000 for Mercedes-benz Glc,

THB 30000 for Tesla Model Y,

THB 30000 for Amg C 43,

THB 15000 for Fiat Strada 13 Vw Saveiro 16,

THB 15000 for Toyota Hilux-4wd,

THB 15000 for Toyota Fortuner,

THB 10000 for Volkswagen T-cross,

Third Party Liability Insurance Excess differs by car model:

THB 8000 for Vw Polo,

THB 8000 for Toyota Rav4 Awd Or Similar,

THB 8000 for Subaru Legacy Or Similar,

THB 10000 for Toyota Proace Verso,

THB 10000 for Skoda Kodiaq,

THB 10000 for Toyota Rav4 Or Similar,

THB 15000 for Chevrolet Tahoe,

THB 15000 for Vw Caravelle Auto Van 9 Seats,

THB 15000 for Ford Tourneo,

THB 15000 for Nissan Sentra,

THB 15000 for Toyota C-hr,

THB 30000 for Bmw X3,

THB 8000 for Mystery Car,

THB 15000 for Genesis G70 Or Similar,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Mercedes Benz Gla,

THB 30000 for Mercedes-benz Glc,

THB 30000 for Tesla Model Y,

THB 30000 for Amg C 43,

THB 15000 for Fiat Strada 13 Vw Saveiro 16,

THB 15000 for Toyota Hilux-4wd,

THB 15000 for Toyota Fortuner,

THB 10000 for Volkswagen T-cross,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Phuket Airport

Hotels

2.1 mi from Phuket Marriott Resort and Spa, Nai Yang Beach

2.8 mi from Baan Kalaya Garden

13.7 mi from Hyatt Place Phuket Patong

Other Landmarks

16.1 mi from Chinpracha House

16.6 mi from Clock Tower

CHECK RATES

Map view of National Store Location

coordinates: 8.1054444 98.30625

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 6.1
Vehicle cleanliness: 7.0
Spaciousness: 7.2
Counter staff: 6.6
Pick-up location: 6.6
Drop-off location: 6.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Komonwat
Phuket
8.7 /10 Very good
Reviewed: Thursday, January 24, 2019
Everything was great alsrt from the picking uo spot as it was actaully a confusing walk from domestic hall.
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B.Polluk
Phuket
9.3 /10 Excellent
Reviewed: Friday, February 8, 2019
The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!
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Anonymous
Phuket
9.3 /10 Excellent
Reviewed: Tuesday, March 26, 2019
Could return at counter instead of departure level
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S.Mitra
Phuket
10 /10 Excellent
Reviewed: Tuesday, April 16, 2019
I have used National earlier too and the cars given are usually new and are in great condition. The Phuket counter is very helpful. They replaced the car immediately on being notified of a weak battery.
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R.Malhotra
Phuket
9.7 /10 Excellent
Reviewed: Friday, April 19, 2019
National always has lived up to their name.. very happy with my rentals
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C.Lee
Phuket
9.3 /10 Excellent
Reviewed: Monday, April 22, 2019
Everything is smooth sailing.
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Y.Wong
Phuket
7.7 /10 Good
Reviewed: Thursday, May 2, 2019
The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.
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j.griffiths
Phuket
8.7 /10 Very good
Reviewed: Tuesday, May 14, 2019
It's very difficult to find the drop off location. It's not marked at all - anywhere.
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Kevin
Phuket
7.7 /10 Good
Reviewed: Saturday, May 18, 2019
The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.
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Kiran Oza
Phuket
10 /10 Excellent
Reviewed: Friday, May 31, 2019
Quick and Smooth pick up and Drop. Excellent car. Awesome service.
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D.Harris
Phuket
5.3 /10 Average
Reviewed: Saturday, June 1, 2019
Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first
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S.Romano
Phuket
6.3 /10 Average
Reviewed: Thursday, June 6, 2019
car very old and smelling a lot of damage in all the car. Very poor English Languages,
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Michael
Phuket
8.3 /10 Very good
Reviewed: Tuesday, June 11, 2019
The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.
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L.Hwee
Phuket
8.7 /10 Very good
Reviewed: Tuesday, June 11, 2019
The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.
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Dawei007
Phuket
10 /10 Excellent
Reviewed: Monday, June 17, 2019
Everything went very smoothly indeed. Counter staff super friendly and courteous.
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A.Madden
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, June 19, 2019
Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?
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a.simalla
Phuket
10 /10 Excellent
Reviewed: Monday, June 24, 2019
Yes satisfied
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Anonymous
Phuket
8.7 /10 Very good
Reviewed: Thursday, June 27, 2019
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
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Abhinav
Phuket
8 /10 Very good
Reviewed: Monday, July 1, 2019
Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent
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H.ALHAJJI
Phuket
9.7 /10 Excellent
Reviewed: Monday, July 1, 2019
Excellent car rent company with easy process and really good stafg
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Wei Yuan
Phuket
10 /10 Excellent
Reviewed: Friday, July 19, 2019
The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!
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P.PIYAKUNAKORN
Phuket
6.3 /10 Average
Reviewed: Friday, August 2, 2019
Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.
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Malaysia Guy
Phuket
8.7 /10 Very good
Reviewed: Friday, August 9, 2019
Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
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Anonymous
Phuket
8.7 /10 Very good
Reviewed: Friday, October 18, 2019
The staff is kind and helpful with efficient pick-up and drop-off time.
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M.Mohamed Anvardeen
Phuket
8.7 /10 Very good
Reviewed: Friday, October 18, 2019
impressive
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T.Soo Hock
Phuket
7.7 /10 Good
Reviewed: Thursday, October 24, 2019
N/A
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A.SIRAPANPAKDEE
Phuket
8 /10 Very good
Reviewed: Friday, November 22, 2019
Easy to book, super easy to change details and insurance.
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Voravech Kumpoot
Phuket
9 /10 Excellent
Reviewed: Thursday, December 5, 2019
There are many wrinkles on the outside. But the inside of the car is clean Pick up and return the car, convenient, fast
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Anonymous
Phuket
9.3 /10 Excellent
Reviewed: Monday, December 16, 2019
The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.
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P.NG
Phuket
10 /10 Excellent
Reviewed: Tuesday, January 21, 2020
They like to sell their own insurance for car rental
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Anonymous
Phuket
9.7 /10 Excellent
Reviewed: Saturday, February 1, 2020
Fast & efficient
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O.Fungsung
Phuket
10 /10 Excellent
Reviewed: Wednesday, February 26, 2020
Good
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Anonymous
Phuket
8.3 /10 Very good
Reviewed: Sunday, March 22, 2020
It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.
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Anonymous
Phuket
7.7 /10 Good
Reviewed: Tuesday, June 6, 2023
So fAr So GOOd,
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Webb Thackeray
Phuket
8 /10 Very good
Reviewed: Monday, February 25, 2019
The service attitude is very good, quite friendly. However, we couldn't choose the car we had already ordered and had to reorder. It would be better to clarify this beforehand to avoid unnecessary issues.
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Joy Julian
Phuket
10 /10 Excellent
Reviewed: Monday, August 28, 2017
Upon exiting the airport, I saw a row of rental counters, just as QEEQ had informed us in advance, so it was easy to find National. The procedure was very quick.
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Montague Dorothea
Phuket
8 /10 Very good
Reviewed: Tuesday, September 26, 2017
Great rental service, quick pick-up and use.
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Gustave Gold
Phuket
10 /10 Excellent
Reviewed: Wednesday, March 27, 2019
Acceptable
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Stanford Garcia
Phuket
4 /10 Average
Reviewed: Monday, July 2, 2018
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George Anthony
Phuket
8 /10 Very good
Reviewed: Tuesday, April 2, 2019
It was my first time using National, so I was extra cautious. When the car arrived, I took many photos and videos to record everything. The staff at the counter were very polite. During the car inspection, as with other rental companies, there were minor scratches on the car and wheels. The staff was very helpful and quickly documented the noticeable scratches and reassured me not to worry since I had photo records. Returning the car was also quick. The staff mentioned that the 10,000 ฿ deposit would be returned within a week, but it took two weeks for the bank to process the refund. I will definitely use them again.
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Anna Zechariah
Phuket
2 /10 Poor
Reviewed: Tuesday, July 3, 2018
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Abigail Harrod
Phuket
10 /10 Excellent
Reviewed: Friday, July 5, 2019
This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.
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Marcia McCarthy
Phuket
10 /10 Excellent
Reviewed: Friday, August 23, 2019
The car was new, the staff was friendly, and the process was fast. The Nissan Almera was the cheapest and performed well even on hills.
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Linda Nancy
Phuket
10 /10 Excellent
Reviewed: Tuesday, July 9, 2019
I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.
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