The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.
The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car.
The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.
About QEEQ:10.0/10
Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.
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Customer Service
Easy booking with reasonable price.
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