CAR RENTAL REVIEWS ON EUROPCAR IN MELBOURNE

Absolutely fantastic service

Really good and super convenient.

Left my DJI in the car when I returned it, went back to the store the next day to pick it up,

Once we landed and called, the shuttle showed up pretty quickly. The pickup lot is off-airport and there weren’t many car options to choose from, but overall the experience was pretty good.

Really friendly staff and super easy to find. Pick-up paperwork took maybe three minutes from start to finish and I was on my way—no pushy upselling at all.

Picked the car up in downtown Melbourne and dropped it off at the airport. They only charged an extra 100 AUD for that, which was totally worth it and super convenient.

Very satisfied.

Really happy with this rental. They even upgraded my car at pickup, so it was basically a brand-new Audi. Tom was super friendly and really responsible. I returned the car about 10 minutes later than planned and the branch had already closed, but Tom still helped me out, took the car back, and finished all the paperwork the next day without me having to go back in. Huge shout-out to Tom, really appreciate what he did!

Super happy with the whole experience.

The overall service was excellent, pick-up was quick, and they only asked about additional insurance once. When I declined, they did not aggressively promote extra coverage.

Everything was clear and straightforward.

Super satisfied with the whole experience.

Took a bit of time to fill in all the forms and sort everything out, but the staff were really patient. They tried to sell me local insurance, but I decided to skip it.

I rent from this branch twice a year and I’m just really used to using Hertz now.

They charged me for 6 liters of fuel even though I picked up and returned the car with a full tank.

Got a Chery car, spacious and great experience.

Really great service and very nice staff. The front desk guy who helped me, Tilo, was super thoughtful and attentive.

Car was in great condition and returning it was quick and hassle-free.

Solid rental company.

No lines at all and the car was basically brand new, condition was absolutely perfect.