AVIS CAR RENTAL REVIEWS IN GREECE

There was an elderly gentleman with white hair who was super kind and easygoing, and he handled everything really efficiently. I was very happy with the whole process. Returning the car was just as smooth—he processed it right away and my deposit was refunded really fast.

Very friendly, fast pickup and drop-off.

Not bad.

Although the requested model wasn't provided, the replacement vehicle was in excellent condition.

The location is excellent. Picking up the car at Heraklion Port and returning it to Chania Airport is very convenient, with clear and noticeable signage!

Satisfied

It's okay, but the car model was incorrect.

Efficient and friendly service.

Very convenient.

Returned the car early around 6 a.m., staff were present for the inspection, which took only a minute. The deposit was refunded in about 10 minutes.

Very satisfied.

When we got to the rental counter they kept suggesting we buy their insurance so we wouldn’t need to leave a deposit. But we’d already bought insurance through the platform, so in the end we still had to pay the deposit.

The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

Once you get off the boat, just walk to the right and you’ll quickly spot the AVIS logo, it’s really close. The staff are super friendly and speak loudly and clearly, but their English accent is a bit hard to catch so you kind of have to guess sometimes. The parking lot is just nearby. I’d recommend taking photos of the fuel gauge and doing a full walk-around video of the car to record any existing scratches or dents — it’s definitely worth it.

The store operates on time, starting work promptly at 7 am. They are efficient, don't push unnecessary sales, and carefully confirm every detail of the order.

First time renting a car abroad. I visited the area earlier in the morning to check it out. This shop is located at the port, not far from another AVIS store—make sure you don’t mix them up.

Very satisfied