HERAKLION CAR RENTAL REVIEWS

There was an elderly gentleman with white hair who was super kind and easygoing, and he handled everything really efficiently. I was very happy with the whole process. Returning the car was just as smooth—he processed it right away and my deposit was refunded really fast.

I was devastated that 800 meters to the drop of Bay 1 at the Port A Taxi runs into me at a set of traffic lights The number I called was very reassuring that all would be ok and continue to drop the car off as planned

Excellent car and service

Not bad, the service is quite good.

The location is excellent. Picking up the car at Heraklion Port and returning it to Chania Airport is very convenient, with clear and noticeable signage!

The worst service I have ever experienced

Very convenient.

Very satisfied.

Car was good but pick up at town was wrong. There was only airport pick up. I would have booked another company that had town or ferry jetty pick up.

QEEQ should have verified with the rental company if their pick up points are correct.

I paid a higher price to fetch and return my car at different location but when I reach the car pick up point, the address was wrong. I called the company and they want me to fetch the car from the returning location. The staff was very rude! This is my worst experiences getting a car rental.

It's been already a week and I have no confirmation whatsoever that everything is ok with the car that I returned and I haven't been returned my deposit

Convenient, simple pick-up and drop-off process, good service.

When we got to the rental counter they kept suggesting we buy their insurance so we wouldn’t need to leave a deposit. But we’d already bought insurance through the platform, so in the end we still had to pay the deposit.

Once you get off the boat, just walk to the right and you’ll quickly spot the AVIS logo, it’s really close. The staff are super friendly and speak loudly and clearly, but their English accent is a bit hard to catch so you kind of have to guess sometimes. The parking lot is just nearby. I’d recommend taking photos of the fuel gauge and doing a full walk-around video of the car to record any existing scratches or dents — it’s definitely worth it.

The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.

Nil

Excellent service by the staff in Heraklion; they delivered the car to our hotel. Unfortunately the vehicle was not so good; air conditioning barely worked and the vehicle was very tired, should be replaced by a newer model.

The store operates on time, starting work promptly at 7 am. They are efficient, don't push unnecessary sales, and carefully confirm every detail of the order.

First time renting a car abroad. I visited the area earlier in the morning to check it out. This shop is located at the port, not far from another AVIS store—make sure you don’t mix them up.