Overall okay, except for the car pick up.

Considerable wait on collection of the car, which was in poor condition with stains on the inside. Mechanically sound, but cosmetically not very good. Also, central locking only worked off the key, not the fob.

On returning the car a 1cm scratch was found underneath the rear of the car. The staff went straight to it although it was out of sight but did little to inspect the rest of the car. They then charged me EU50, which he wanted in cash but I paid by credit card, but stamped my return invoice as no damage. This is obviously a scam but when you have a flight to catch you have no time to argue.

Counter stuff very helpful and professional. Car was very good with only cosmetic scratches from previous usage - something which was noted straight away from the despatch lady who done the car paperwork with us. Overall good experience!

Horrible old Fiat. I didn't want to drive the whole car any more than I had to

Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover