Overall okay, except for the car pick up.

This car rental company is terrible. First, it is very far from the airport and is a very small company. The service attitude is bad, and they discriminate against Chinese people. They refused to release the car because my credit card has the UnionPay logo, and they didn't refund any of the rental fees. It's a total rip-off.

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.

Affordable, easy to deal with. Used before and generally happy with service offered.

The car was not as described but lower quality. Apart from that all was great.

Staff was very, very, helpful and atencious.