I recently had a fantastic experience with Abbycars! From start to finish, everything was handled smoothly and professionally. I want to give special recognition to the representative who assisted us—he truly went above and beyond to ensure we were well taken care of. His friendly demeanor, attention to detail, and willingness to help made the entire process stress-free. Thank you, Abbycars, for providing such outstanding service and for having exceptional staff who genuinely care about their customers!
Overall, I am very satisfied with this car rental experience. Although there were minor hiccups during the rental period, both QEEQ and the rental company efficiently helped resolve the issues. It was my first time dealing with an accident while renting a car abroad—I accidentally damaged the rear bumper while parking in a parking lot. The rental company quickly assessed the situation and agreed to replace the car without hesitation. After contacting QEEQ, they promptly guided me through the insurance claim process. This deserves a full score for the car rental experience.
The actual store sign says Tyrex, and the owner is a Spanish-speaking man who is nice and genuine. Since Florida has many toll roads, the store required purchasing an ETC pass and didn’t allow the use of your own pass, which is understandable. The car was in good condition and well-cleaned.
Das Fahrzeug war neu und ok.
Ich sollte eine Kaution von 1700 Euro hinterlegen.
Ich musste eine zusätzliche Vollkasko Versicherung für 200 Euro abschließen um keine Kaution hinterlegen zu müssen. Meine Vollkaskoversicherung (AXA) von QEEQ wurde nicht akzeptiert.
Abbycar hat kein Büro (wie im Vertag beschrieben) am Flughafen. Ich musste nach langer Sucherei bei Ankunft die Autovermietung anrufen. Diese schickte dann eine Person zum Flughafen mit meinem KFZ.
Der Vertrag wurde auf dem Parkplatz im Dunkeln unterzeichnet.
Sehr unseriös!
Considerable wait on collection of the car, which was in poor condition with stains on the inside. Mechanically sound, but cosmetically not very good. Also, central locking only worked off the key, not the fob.
Overall service was satisfactory, but the office closes too early. The instructions mentioned 9 PM, but when I went to return the car slightly after 8 PM, it was already closed without prior notice.
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Carey Huxley
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