Pick up is furthest away from arrivals (5 minute walk) but service and car condition good. No staff at drop off so had to go back to desk to hand in keys
The whole process was smooth, efficient and very quick. We had to pay an out of hours fee which we hadn’t expected, but everything else was perfect.
About QEEQ:10.0/10
Very clear and honest booking process. We also saved some money through QEEQ.COM re-booking on our behalf to get a lower price, which is an excellent service. We had an issue when we realised that my husband did not have his credit card, which QEEQ dealt with promptly and efficiently. They were really helpful - great customer service. Will definitely use again!
“The car company service was OK, but the space for luggage was below my expectations.”
About Avance:8.7/10
The car didn't exceed my expectations, since when I ordered car I read that the car category is possible to put two big luggage's, actually it was space only for one luggage.
Signing the rental contract didn't take long - no hard sell either. Collecting the car was also easy and the staff were friendly. Easy drop off on return and no problems. Would use again.
About QEEQ:10.0/10
Easy to book and got exact car that I booked. Overall very pleased with the booking process.
New model, low mileage car that was clean inside and out. The counter staff was friendly and courteous. The process of picking up the car and returning it was fast and efficient.
About QEEQ:10.0/10
The website is easy to navigate and the deals are awesome. Highly recommend.
“Employees very professional, but unnerved about any insurance claims”
About AUTOCANDIA:8.0/10
One of the reasons I choose Autocandia was that I thought the insurance was through yourselves but I found out you had a third party agent. My experience would have improved if I knew I could resolve any issues direct rather than a third party
About QEEQ:9.0/10
Although I was very worried about having any accidents and having to claim, I found Autocandia very good and although I would to use you again, I would be worried about any accidents
“I would rather pay more to start with than deal with crooks.”
About ABBYCAR:8.0/10
On returning the car a 1cm scratch was found underneath the rear of the car. The staff went straight to it although it was out of sight but did little to inspect the rest of the car. They then charged me EU50, which he wanted in cash but I paid by credit card, but stamped my return invoice as no damage. This is obviously a scam but when you have a flight to catch you have no time to argue.
Customer rep at desk was good, even providing WiFi hotspot from own phone so that we could log into the qeeq app to review the booking after they did not recognize the provided voucher and lack of details on it.
About QEEQ:8.0/10
Voucher provided was unrecognisable to the hire company and did not include the necessary details, i.e car group size, paid or unpaid etc.
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