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Worst rental experience ever

Reviewed: Sun, May 26, 2019
About Europcar: 2.0 /10
I paid a higher price to fetch and return my car at different location but when I reach the car pick up point, the address was wrong. I called the company and they want me to fetch the car from the returning location. The staff was very rude! This is my worst experiences getting a car rental.
Mini | Nissan Pixo or similar

Relevant Reviews on Europcar in Greece

King Ford

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Reviewed: Thu, Jul 6, 2017
About Europcar: 10.0 /10
There is a free shuttle service from the airport, and you can also return the car at the airport for an additional fee. It's very convenient.
About QEEQ: 10.0 /10

Genevieve

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Reviewed: Thu, May 28, 2015
About Europcar: 10.0 /10
Eurocar does not have a counter at Zakynthos Airport, but employee Sophie drove the car to the airport for our convenience. Her service attitude was extremely nice and she was very cute. She explained everything clearly. Thumbs up for her!!
About QEEQ: 10.0 /10

Faithe Peggy

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Reviewed: Tue, Jun 9, 2015
About Europcar: 8.0 /10
Overall experience was good, although it was weird that they didn't give us a car registration certificate. We intended to resolve it with the rental company but eventually forgot about it... The person who handed over the car seemed to be the manager, expressionless but the paperwork was thorough. Initially, we thought he was being a bit lazy during the inspection, but he ended up being very thorough (luckily). Returning the car took unexpectedly long, making us nervous because we had a flight to catch. Another staff member received the car, thoroughly inspected it twice, checking every part with his fingers and confirming with us twice. He even checked the interior and fuel tank. This was the first time I've encountered such thoroughness after renting cars four times and motorcycles three times abroad; either the staff was extremely diligent or trying to find reasons to charge us.

I.Elbaraasi

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Mini | Citroen C1 or similar
Reviewed: Sun, Apr 14, 2024
“Very bad experience”
About Europcar: 7.0 /10
The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.
About QEEQ: 10.0 /10

M.Semla

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Mini | Nissan Pixo or similar
Reviewed: Mon, Jul 22, 2019
“Almost new car”
About Europcar: 8.3 /10
Nothing
About QEEQ: 10.0 /10
As always great

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