AVIS CAR RENTAL REVIEWS IN THAILAND

Very satisfied

Very satisfied!

Very good

Dissatisfied with QEEQ's service attitude. Since the pick-up time might be delayed by half an hour compared to the scheduled time, I asked QEEQ to notify the car rental company and explain that it would not require changing the rental time on the contract. However, QEEQ refused multiple times.

Good.

Very satisfied

Satisfied

에이비스 사무실이 공항내부에 있어 외부에서는 사무실을 찾을 수 없었습니다. 공항에서 근무하시는 분이 대신 전화 주셔서 차를 빌릴수 있었습니다.

Good

Very good

Very satisfied

It would be better if Chinese language was available

In 2019, I rented a car in Phuket with my family. It was great, just make sure to check the car carefully during inspection. Any small scratches should be noted by the staff. The experience was pretty good. I rented the car in downtown Phuket and returned it at the airport. The staff barely looked at the car when I returned it, making the process very smooth. Now it's 2024, and I'm planning to go to Kuala Lumpur and rent a car again. I was surprised to see a reminder of my 2019 review. Well, if the experience wasn't good, I wouldn't think of renting again. Support QEEQ, keep up the good work! Grow stronger and bigger! Make it easier for us to rent and return cars.

予想以上にひどい状態の車だった

Very straightforward rental experience at this small regional airport

First of all, there were no staff members during working hours. I had to call her to come to the counter, which was very small and had no clear signage. The vehicle was in terrible condition, and it was only after we strongly insisted on changing the car that they provided a replacement. I actually arrived at the store at 8:20 AM, but I didn’t get the car until 9:00 AM. The onsite staff told me that I could return the car by 9:00 AM. In fact, I returned before 9:00 AM, but now they are trying to charge me extra fees for extended usage. I have always used the Zuzuche platform, and this is the first time I’ve encountered such a situation. Moreover, I contacted Zuzuche’s customer service on the evening of the car return to explain the situation. Now Zuzuche has directly sent me an email stating they will deduct the charges. I’m wondering if the platform does not protect its customers’ rights?

It was okay.

Only accepts credit cards with chips, poor service.

The staff was very friendly and efficient.

Satisfied. Very friendly.

They provided a car with over 160,000 kilometers. Later, I had an accident and went to the hospital, so a friend had to return the car on my behalf. I tried coordinating with AVIS to waive the 3,745 THB penalty for not personally returning the car due to force majeure. However, their customer service acted like robots, repeatedly stating their manager disagreed, while refusing to let me speak directly with the manager.