YESAWAY CAR RENTAL REVIEWS IN THAILAND

Renting the car was super easy—picked it up right after landing and dropping it off was just as hassle-free.

Super happy with the whole experience, everything went smoothly from start to finish.

Absolutely fantastic

They responded really quickly and were super patient, and they can speak both Chinese and Thai.

Service was great, but the wheel alignment was quite off so I reported it to the store for repair.

Pretty good overall.

Pretty good overall

Anyway, still gotta thank the staff. I booked almost a month in advance and they’d reserved a car that was covered in scratches. I’m not picky about that, but when I opened the door there were tons of ants inside, so I had to ask for a different car, which wasted over half an hour. After that, everything went smoothly.

Nice and straightforward.

Really good and super convenient – as soon as I walked out of the terminal I could handle the paperwork and pick up the car. Everything was done in about 20 minutes.

I’ve honestly lost count of how many times I’ve rented here—service is always excellent.

Excellent experience, I’d definitely consider booking again next time.

Very satisfied

Service was really good.

Top-notch experience and amazing value for money.

I’ve rented with Yesaway every time I travel to Thailand, and their service has always been great—customer support is fast, professional, and efficient. I used to always rent from their Bangkok branch, but this was my first time renting from the Phuket branch. To be honest, this car was in the worst condition I’ve ever gotten from Yesaway. The exterior had several scratches, and the driver’s seat still had dried water marks—felt like the previous driver jumped in after swimming and sat down in wet swim trunks. On top of that, there was a noticeable sweat smell inside the car. I’m still giving a full score because the staff were really friendly, their instructions for pick-up and return were clear and detailed, and aside from the issues I mentioned, the car had no other problems. I’ll continue choosing Yesaway when I come back to Thailand, but I do hope we can get a better car next time.

Everything was great.

Short lines and no hidden charges.

Very happy with the experience, this is a genuine review. The ladies at the front desk were super friendly, no tricks or hidden charges at all. I’d definitely come back next time.

Really good experience overall, everything was totally hassle‑free and communication was smooth.