TOKYO CAR RENTAL REVIEWS

Very good.

Good.

The service was attentive and prompt. Great experience!

The owner was absolutely wonderful to work with.

Thanks to the support of the IXRental staff, picking up our Toyota Aqua near Asakusabashi Station was very convenient and efficient. After the fifth day, I returned the car to JDM, which is near Narita Airport. The young staff helped me the ETC payment and drove us to Narita Terminal 1. Thank you very much for their excellent service. I will definitely rent a car with IXRENTAL on my next winter trip to Tokyo.

The price drop or discount is lower than on other platforms

This is the third time I've rented a car from this company. Their service remains thorough, attentive, and friendly. Pricing is reasonable and transparent. Due to unforeseen circumstances, I needed to request a last-minute change of vehicle model, and their staff actively coordinated the process. In the end, the switch was successfully completed.

Good service

The entire process of picking up and returning the car was very smooth.

The overall process of picking up and dropping off the car went smoothly.

Excellent service, timely communication, with a warm and positive attitude.

Excellent service! Mr. Guo provided outstanding assistance, everything went smoothly, and it was great value for money! I will definitely rent from AMB again and hope for long-term cooperation!

Super satisfied – the service was excellent.

Highly recommended.

Really great service! My flight was delayed and they actually stayed late after closing just to wait for me. I’m super grateful!~

Communication was smooth. We asked them to deliver the car to our place, and since I live in Shibuya where parking is really expensive, the staff actually helped us find an overnight parking spot that was much cheaper and only about a 5-minute walk away (we were driving to Mt. Fuji early the next morning). They gave us an older X3, but it ran on diesel, was in good condition, easy to drive, and fuel costs were low. We returned the car at the airport parking lot—just make sure to allow extra time for drop-off because you’ll need to find a parking spot and settle all the charges. Overall, we were quite satisfied.

Great check in and out service.

Satisfied

Did not get the car we had reserved. Other than that, it was fine.staff did their best to be helpful and supportive.

It worked as it is supposed to work.

Hassle-free and efficient service, really great.

Super satisfied with the whole experience.