JAPAN CAR RENTAL REVIEWS

Excellent! The car was easy to drive.

The service attitude was excellent, and they patiently answered all questions.

Excellent.

Use it frequently, works smoothly.

Very satisfied!

Satisfied

Very satisfied

Satisfied with the service attitude.

Great value for the price.

The service was excellent, and placing orders was quick and easy.

Clear explanation.

Satisfied

Overall satisfied, the car was in good condition and relatively new.

Fantastic service! The store is operated by a Fujian owner, and the staff were very friendly. The car was in excellent condition—clean, hygienic, and odor-free! It came with a full tank of gas. After three days, I truly realized that it's almost impossible to get around Okinawa without a car!

Excellent and fast service, staff speaks English, Mandarin (Chinese) and Japanese.

Very satisfied, great service attitude.

Excellent

Very satisfied. Affordable and convenient for pick-up and drop-off.

The staff, from the receptionists to the shuttle drivers, were friendly and kind, even assisting with translation. Excellent service, will definitely return next time.

This is absolutely a substandard car rental company with only one person working. Before my trip, I asked their customer service if I could add them on WeChat, but they said they didn't have WeChat and told me to call them upon arrival locally. However, no matter how I tried, I couldn't reach them or find them. Even airport customer service tried contacting them on my behalf but couldn't get through. After an hour and a half of trouble, customer service advised me to take a taxi to their store to find them. Luckily, they were in the store. Returning the car was another issue. I drove to their store to return the car, but they were not there. After waiting for a long time, I finally managed to reach them by phone. Though I had already added the store manager on WeChat, even a few hours before the departure I tried contacting them but got no response. Therefore, I went straight to the store to return the car and waited another hour for them to show up. I understand they may be busy with work, but as a tourist, I expect quick and efficient car pickup and return. This car rental experience was truly terrible.