Good experience. After placing the order, a group chat was set up in advance to coordinate the schedule. The store is about 10-15 minutes from the airport, and there is a car specifically for pick-up and drop-off, which is quite convenient. On the day of car pick-up, it was raining heavily, and they even placed two umbrellas in the car for convenience. There is also a phone mount in the car, making it very practical and stress-free.
The car was in good condition and very fuel-efficient. We drove to enjoy the Hakone hot springs, visited the Gotemba Outlet, and attended the Omagari Fireworks Festival. Having a driver's license in Japan is truly convenient.
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