CAR RENTAL REVIEWS ON IX RENTAL IN TOKYO

The car is a bit old, but the price is very cheap and the process is convenient.

The process was very smooth.

Very satisfied

Smooth and seamless.

Excellent! The car was easy to drive.

Not satisfied. The car was in poor condition, which seems to explain the cheaper price, but it was a bit too much. As soon as I drove off, there were engine, brake, and traction system failure alarms. I had to nervously get off the highway quickly. The staff replaced the car, but the new one had a heavy and unresponsive steering wheel. When picking up the car, I even overheard the staff saying they prioritize giving cars in poor condition to short-term renters. Safety first—consider carefully!

Great value for the price.

Satisfied!

Very good.

Overall good, but the car is a bit old.

The company is newly established, and the staff are young and not very experienced. The car rental includes basic insurance with a deductible of 250,000 yen, but the contract only mentions 200,000 yen. There's an additional charge of 2,000 yen for early pickup. The store isn’t fancy, and the vehicle condition is average, though still reliable enough to not break down on the road. The most important thing is the price – it's extremely affordable. The basic services are sufficient, so if your expectations aren't too high, go ahead and give it a try!

Very satisfied, great service attitude.

Very satisfied. Affordable and convenient for pick-up and drop-off.