IX RENTAL CAR RENTAL REVIEWS

The car is a bit old, but the price is very cheap and the process is convenient.

The process was very smooth.

Very satisfied

Smooth and seamless.

Excellent! The car was easy to drive.

The service attitude was excellent, and they patiently answered all questions.

Not satisfied. The car was in poor condition, which seems to explain the cheaper price, but it was a bit too much. As soon as I drove off, there were engine, brake, and traction system failure alarms. I had to nervously get off the highway quickly. The staff replaced the car, but the new one had a heavy and unresponsive steering wheel. When picking up the car, I even overheard the staff saying they prioritize giving cars in poor condition to short-term renters. Safety first—consider carefully!

Very satisfied! The staff were exceptionally friendly and had a great attitude!

Great value for the price.

The service was excellent, and placing orders was quick and easy.

Satisfied

Satisfied!

Very good.

Fantastic service! The store is operated by a Fujian owner, and the staff were very friendly. The car was in excellent condition—clean, hygienic, and odor-free! It came with a full tank of gas. After three days, I truly realized that it's almost impossible to get around Okinawa without a car!

Overall good, but the car is a bit old.

The company is newly established, and the staff are young and not very experienced. The car rental includes basic insurance with a deductible of 250,000 yen, but the contract only mentions 200,000 yen. There's an additional charge of 2,000 yen for early pickup. The store isn’t fancy, and the vehicle condition is average, though still reliable enough to not break down on the road. The most important thing is the price – it's extremely affordable. The basic services are sufficient, so if your expectations aren't too high, go ahead and give it a try!

Excellent and fast service, staff speaks English, Mandarin (Chinese) and Japanese.

Very satisfied, great service attitude.

Very satisfied. Affordable and convenient for pick-up and drop-off.

The staff, from the receptionists to the shuttle drivers, were friendly and kind, even assisting with translation. Excellent service, will definitely return next time.