CASABLANCA MOHAMMED V AIRPORT CAR RENTAL REVIEWS

Highly satisfied. With the full insurance from QEEQ, there was no upselling at the store. Rented a diesel car, which had strong power and performed excellently on mountain roads. Drove 2,500 kilometers around Morocco in 12 days, spending ¥920 on fuel—very economical. The vehicle had already clocked 50,000 kilometers, but the condition was good, equipped with cruise control, dual-zone air conditioning, and CarPlay support. There were some exterior scratches, which were documented with photos during pickup. The return process did not involve detailed inspections, just a quick check of the trunk tools and spare tire. Using the Waze app for navigation helps with alerts for speed limits and police checks. Possibly due to the high vehicle category, a preauthorization of MAD 21,600 (¥17,000) was charged. The store confirmed releasing the preauthorization on the day of return (and emailed a confirmation), but it took the ICBC all-currency card 20 days to restore the credit limit. Hence the review here.

Very good

Satisfied

Although my English isn't very good, the staff were always very patient.

Excellent service.

Rented a car for a self-driving trip, truly a ten-star experience, exceeded expectations.

Quite satisfied, the process was very quick.

Very good

Fairly satisfied.

Quick pickup process and smooth procedures.

The service attitude is excellent. They promptly answer phone calls and direct you to wait under the King Picture at the T1 parking lot.

Very satisfied. After arriving at the airport, we called the rental company, and their staff was already waiting for us at the airport. Then they took us to the company to complete the rental procedures. The entire process was smooth. The company also informed us about driving precautions and how to handle unexpected situations.

Pickup and return were convenient and smooth.

Excellent

The overall service is good.

The staff at the pick-up point was very friendly and I'm very satisfied.

Very satisfied

Efficient, fast, and professional