APEX CAR RENTAL REVIEWS

Super legit rental company with zero hidden fees. I bought full coverage on QEEQ and there was absolutely no hard selling when picking up the car. When we returned it, they didn’t even fuss about inspecting the vehicle, and the lady there even drove us to the cable car station. The car was in great condition, really spacious, the trunk easily fit five 28-inch suitcases with room to spare, and the second row comfortably seated three adults. The windows were huge, almost like a panoramic view. Loved it—perfect car for our road trip across the North Island.

It's a bit far, but really nice!

Overall great service and very pleasant communication, everything was handled really efficiently.

Other than the car not being super new, everything else was great! The shuttle came really fast, the staff guy explained everything clearly and didn’t try to sell us any extra nonsense. The zero-excess insurance was only about 30 bucks a day, super cheap, and once you buy it they don’t even bother with a detailed inspection, so you’re not stressed about little scratches or dings. Plus it was a diesel, crazy fuel-efficient — about 2,100 km on just two tanks of gas.

The rental company was pretty efficient and the service was great, but the car I got wasn’t the model I booked and didn’t really suit my needs.

Super happy with the whole experience.

Pretty average overall, nothing particularly impressive or disappointing.

Super satisfied, the service was excellent.

Staff were really friendly and patient with us—overall a fantastic company to deal with.

Really good, everything was handled properly and the service felt very attentive.

Really great experience – they offer airport pick-up and drop-off, and both collecting and returning the car were super easy.

Super easy to pick up the car.

The guy who helped us was super friendly and polite.

They swapped me into the same model, the location was easy to find and there was no pushy upselling.

Got a blue X-Trail, it had a foot brake and no tripod or anything, but with full coverage I didn’t really have to worry. The whole road trip went super smoothly, returning the car was easy too—just fill up the tank. You can tell the car’s done a lot of miles, but it still drives fine. Self-driving is honestly so convenient!

Awesome service, super fast pickup, and the car was in great shape—drove really smoothly the whole time.

Car and customer service was very good. Overall I felt the entire experience was seamless. Would have preferred easier means to contact them prior to pickup but that’s ok.

No issues. Seamless experience.

The car pickup was very smooth. However, the car was a bit old, lacked cruise control, and the positions of the wiper and light controls were swapped, so it took some getting used to. The restrictions that changed midway were a bit too much, but luckily the ferry ticket remained unaffected.

Absolutely love this rental company!

Really good overall