CAR RENTAL REVIEWS ON APEX AT MELBOURNE AIRPORT, MEL

The overall service was very nice.

The process was very fast, the staff were friendly, and there was no pressure to purchase insurance!

Pickup and drop-off were very fast, and the service was excellent.

I booked a Kia MPV but got a Hyundai instead. The vehicle's quality and condition were okay, but not as good as the Kia I originally wanted. During my trip in Sydney, I finally got the Kia MPV, which was noticeably better than the Hyundai.

Overall, we are quite satisfied. The car was in great condition, and returning it was very convenient.

The service was excellent.

Pickup was very convenient, and the paperwork was processed quickly. I suggest directly deducting toll fees.

Great car rental experience.

Very good, although it took a bit of effort.

It's okay, but they tried selling insurance!

Airport pick-up and drop-off were very convenient. They proactively upgraded our vehicle to a Renault SUV with only 40,000 kilometers, making our self-drive trip along the Great Ocean Road much more enjoyable.

Amazing car rental company! The process is straightforward and convenient. Pick up the car and go, and return is just as fast. Car collection takes 5 minutes, and returning the car takes only 30 seconds.

Overall is very nice

It’s affordable price, but I would like to have more days for my trips but can’t find a price match.

Returned the car just yesterday, so not sure if there will be any issues later. However, for now, the service attitude seems quite good. At the airport, you might need to wait for the shuttle for 1-30 minutes since there's just one vehicle for transfers. If the shuttle has just left, you’ll need to wait. We waited for 15 minutes this time. The same applies when returning to the airport. We used an Australian driver’s license and didn’t need to use a credit card to pick up the car.

The car rental is really affordable.

The service is very convenient; pickup and return are done within 5 minutes.

The service was great, enthusiastic and professional.

Loved the free upgrade

Satisfied

Very satisfied