CAR RENTAL REVIEWS ON ALPHA CAR HIRE AT MELBOURNE AIRPORT, MEL

Reviewed: Wed, May 7, 2025

About Alpha Car Hire: 10.0 /10

The store service was excellent, but I can't comment on the follow-up since I'm currently in the process of an accident claim. The car's license plate was stolen in Wollongong, and the door was reportedly damaged. I exchanged the car in Sydney with the help of QEEQ customer service, who also assisted with reporting the incident to the police. I want to specifically thank QEEQ's customer service for their prompt assistance. High praise for QEEQ!

About QEEQ: 10.0 /10

Julian Kennedy

Australia

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1 days rental

Reviewed: Wed, Jun 26, 2024

About Alpha Car Hire: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Ida Wat

Australia

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1 days rental

Reviewed: Wed, Jun 19, 2024

About Alpha Car Hire: 8.0 /10

After arriving at the shuttle pick-up point, I tried contacting the store with my domestic phone, but for some reason the IVR system didn't work, making it impossible to reach the store. However, the store staff provided good service; both picking up and returning the car were smooth. I even took the company shuttle to the airport, which was heartwarming. Overall, I am quite satisfied with my first QEEQ overseas car rental experience.

About QEEQ: 8.0 /10

Jeffrey Carnegie

Australia

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1 days rental

Reviewed: Tue, May 21, 2024

About Alpha Car Hire: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

C.Cubinar

Australia

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1 days rental

Economy | Hyundai Accent or similar

Reviewed: Thu, Sep 6, 2018

“My review”

About Alpha Car Hire: 8.8 /10

Dislike: I dislike the fact that below 25 yo there’s an additional charge . I think that’s a lil bit ridicioulous .

Aurora Rhodes

Australia

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1 days rental

Reviewed: Thu, Sep 20, 2018

About Alpha Car Hire: 2.0 /10

C.Walters

Australia

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x2

4-day rental

Compact | Hyundai i30 or similar

Reviewed: Thu, Mar 28, 2024

“Good Experience.”

About Alpha Car Hire: 8.0 /10

Car was good, small air leak in the rear left but wasn’t an issue and I let the hirer know about it.

About QEEQ: 10.0 /10

All good.

Sophia Buckle

Australia

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1 days rental

Reviewed: Thu, Jun 28, 2018

About Alpha Car Hire: 4.0 /10

M.Smith

Australia

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x2
x2

4-day rental

Compact | Kia Cerato or similar

Reviewed: Thu, Dec 8, 2022

“Fantastic”

About Alpha Car Hire: 10.0 /10

Exceptional service will definitely use again

About QEEQ: 10.0 /10

Easy app to use - highly recommend

Gene Bell

Australia

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1 days rental

Reviewed: Thu, Apr 24, 2025

About Alpha Car Hire: 8.0 /10

Good service, but they promote insurance.

About QEEQ: 8.0 /10

Winni Law

Australia

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1 days rental

Reviewed: Sun, Jan 28, 2024

About Alpha Car Hire: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Frederica Anne

Australia

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1 days rental

Reviewed: Sat, Oct 29, 2016

About Alpha Car Hire: 4.0 /10

About QEEQ: 10.0 /10

Pamela Douglas(s)

Australia

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1 days rental

Reviewed: Sat, Aug 9, 2025

About Alpha Car Hire: 10.0 /10

Excellent service, and they even offer free delivery to the airport.

About QEEQ: 10.0 /10

Herbert Ted

Australia

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1 days rental

Reviewed: Sat, Apr 22, 2017

About Alpha Car Hire: 10.0 /10

Very cheap and great service, but a bit far from the terminal.

About QEEQ: 10.0 /10

Gilbert Foster

Australia

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1 days rental

Reviewed: Sat, Apr 1, 2017

About Alpha Car Hire: 2.0 /10

Blanche Poe

Australia

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1 days rental

Reviewed: Mon, Nov 4, 2024

About Alpha Car Hire: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

h.beaumont

Australia

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30-day rental

Compact | Hyundai Accent or similar

Reviewed: Mon, Jun 1, 2020

“Not the best experience”

About Alpha Car Hire: 6.0 /10

The staff is not very friendly and helpful. Not as good as all the other car companies I used recently

About QEEQ: 10.0 /10

This platform is really good, I already used a few times and introduced to friends too

Bernie Faraday

Australia

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1 days rental

Reviewed: Mon, Jan 9, 2017

About Alpha Car Hire: 4.0 /10

Theodore MacAdam

Australia

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1 days rental

Reviewed: Fri, Nov 24, 2023

About Alpha Car Hire: 10.0 /10

The car company's service was very good and communication was easy. However, the car consumed too much fuel.

M.Briggs

Australia

x2
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x2

6-day rental

Small SUV | Kia Sportage or similar