Very satisfied

The rental store is a bit away from Gold Coast Airport, about 2KM. It's not within the airport grounds or nearby, but rather in Tweed Heads. You can call the rental company for a free shuttle service, but their staff only speak English. However, you can contact QEEQ customer service for help to notify the rental company. The shuttle pick-up point is located on the left side outside the Gold Coast Domestic Terminal, towards the International Terminal, near the airport bus (X-BUS) express stop. We had 2 other groups with us going to the rental company. At the store, staff handled the rental procedures, and you need to pay for an electronic tag (for automatic tolls on highways).

Although we didn't pick up the car at Alpha, they arranged transportation to the rental location very well. The car was new and in great condition!

Not applying the same rate for extensions.

The staff is not very friendly and helpful. Not as good as all the other car companies I used recently

This platform is really good, I already used a few times and introduced to friends too