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Live chat Email us Service Code: 9750692126
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Reviewed: Mon, Jan 27, 2025
About Apex: 10.0 /10
Returned the car just yesterday, so not sure if there will be any issues later. However, for now, the service attitude seems quite good. At the airport, you might need to wait for the shuttle for 1-30 minutes since there's just one vehicle for transfers. If the shuttle has just left, you’ll need to wait. We waited for 15 minutes this time. The same applies when returning to the airport. We used an Australian driver’s license and didn’t need to use a credit card to pick up the car.
About QEEQ: 10.0 /10

Relevant Reviews on Apex Melbourne Airport

Virgil Hal

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Reviewed: Sat, Mar 15, 2025
About Apex: 10.0 /10
Airport pick-up and drop-off were very convenient. They proactively upgraded our vehicle to a Renault SUV with only 40,000 kilometers, making our self-drive trip along the Great Ocean Road much more enjoyable.
About QEEQ: 10.0 /10

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Mon, Jul 1, 2019
About Apex: 10.0 /10
I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.
About QEEQ: 9.0 /10

K.Gan

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Mini Van | Hyundai Imax or similar
Reviewed: Sat, Feb 16, 2019
About Apex: 9.7 /10
Excellent car. We booked Hyundai imax and got offered a Kia carnival. Heaps better car than we expected, we love it!
About QEEQ: 10.0 /10

P.Bloch

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Wed, Jan 23, 2019
“Don’t rent from Apex.”
About Apex: 5.0 /10
The car had high mileage, over 100 000 km. It broke down on a remote highway on Kangaroo Island, had to be towed, and when it couldn’t be fixed on the island, it was towed to the ferry and we were charged $ 320 for the towing to get it back to Adelaide. Extremely bad experience.

Cem

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Intermediate | Hyundai Elantra 2 Doors or similar
Reviewed: Mon, Aug 27, 2018
“Fuss free straightforward rental”
About Apex: 8.0 /10
Like: Really easy to find and pick up.
Dislike: Nil

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