Apex Melbourne Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Australia

Reviewed: Mon, Jul 1, 2019

About Apex: 10.0 /10

I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.

About QEEQ: 9.0 /10

Apex

Melbourne Airport(MEL)

Melbourne

Australia

Economy | Hyundai Accent 2 Doors or similar

1 days rental

Relevant Reviews on Apex Melbourne Airport

Leif

Australia

1 days rental

Apex

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Jan 27, 2025

About Apex: 10.0 /10

Returned the car just yesterday, so not sure if there will be any issues later. However, for now, the service attitude seems quite good. At the airport, you might need to wait for the shuttle for 1-30 minutes since there's just one vehicle for transfers. If the shuttle has just left, you’ll need to wait. We waited for 15 minutes this time. The same applies when returning to the airport. We used an Australian driver’s license and didn’t need to use a credit card to pick up the car.

About QEEQ: 10.0 /10

Hogan Vogt

Australia

1 days rental

Apex

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sat, Jun 6, 2020

About Apex: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Australia

19-day rental

Medium SUV | Mitsubishi Outlander or similar

Apex

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Wed, Apr 1, 2020

“Good value”

About Apex: 7.0 /10

Apex clearly has older vehicles (the one I received was 2015) but great value.

About QEEQ: 10.0 /10

P.Bloch

Australia

1 days rental

Economy | Hyundai Accent 2 Doors or similar

Apex

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Wed, Jan 23, 2019

“Don’t rent from Apex.”

About Apex: 5.0 /10

The car had high mileage, over 100 000 km. It broke down on a remote highway on Kangaroo Island, had to be towed, and when it couldn’t be fixed on the island, it was towed to the ferry and we were charged $ 320 for the towing to get it back to Adelaide. Extremely bad experience.