Apex, Auckland City Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Auckland City Information, Car Rental Instructions & Policies

Address

206 Victoria Street West Auckland CBD 1010 Auckland

Telephone

+6498734366 / +64800737009

Pick-up Instructions

Auckland City branch is located at 206 Victoria Street West, Auckland. The office is located in the Wilsons Car Park building on the ground floor. If you require directions or further assistance please phone us toll free on 0800 737 009.

Drop-off Instructions

Please return your vehicle to the Auckland City Apex Car Rental located in the WILSON Car Park building located at 206 Victoria Street West, Auckland. Entrance to the car park is on Victoria street. Please park in an Apex signposted car park on level 4. The Apex office is located on the ground floor of the car park. If you require directions or further assistance please phone us toll free on 0800 737 009.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:29	08:00 -16:59	08:00 -16:59	08:00 -16:59	08:00 -16:59	08:00 -16:59	08:00 -16:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	NZD 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, AMEX

DinersClub,JCB,Discover are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Please advise your interisland travel at the car rental company's counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.9 mi from Auckland Airport

Railway Stations

0.8 mi from Britomart Train Station

2.8 mi from Baldwin Ave

3.4 mi from Mt Albert

Hotels

0.4 mi from Star Victoria Serviced Apartments

0.5 mi from Grand Millennium Auckland

0.7 mi from Zodiak\'s 1 Bedroom on Princes Wharf

Other Landmarks

0.4 mi from Auckland Harbour Bridge

0.5 mi from Sky Tower

2 mi from Mount Eden Domain

CHECK RATES

Map view of Apex Store Location

coordinates: -36.8483313 174.7549869

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 5.5
Vehicle cleanliness: 5.3
Spaciousness: 5.6
Counter staff: 6.1
Pick-up location: 5.1
Drop-off location: 5.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

R.Beam
Auckland
6.3 /10 Average
Reviewed: Monday, January 21, 2019
The car is in poor condition, paint scratches have been very poorly polished. The headlights are not correct and the car is not drivable in the dark.
Read More >
Anonymous
Auckland
8.3 /10 Very good
Reviewed: Monday, January 21, 2019
Car exceed expectaions and was great for our need
Read More >
C.Lumley
Auckland
9.7 /10 Excellent
Reviewed: Saturday, March 16, 2019
We really like the arrangement we've had with Apex Cars. It's a great Idea and the cars are just what we needed.
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T.Shetler
Auckland
7 /10 Good
Reviewed: Sunday, March 24, 2019
The car was tired and fairly scratched. It was generally the worst looking rental car in the parking lots of our hotels
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A.K
Auckland
9 /10 Excellent
Reviewed: Wednesday, July 17, 2019
I really wished I could have dropped off the car between 8 pm and 5 am.
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Anonymous
Auckland
9.3 /10 Excellent
Reviewed: Friday, August 2, 2019
There was only one person working went I picked up the car so the process took about 25 minutes.
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Ian
Auckland
9.3 /10 Excellent
Reviewed: Saturday, September 7, 2019
Excellent customer service. I would be very happy to use them again.
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A.Walker
Auckland
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2019
The Corolla was a nippy little car but is not insulated from road noise. The NZ roads have coarse seal and the noise was tiring. We did 1800km in 10 days. I still have not had a resolution to the fact a stone chip was probably collected on the screen during our rental. I took out the extra insurance through easy car rental AXApolicy, so don't know the out come...
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Soar Feat
Auckland
8.7 /10 Very good
Reviewed: Sunday, December 8, 2019
Keen price for an older well used vehicle with lots of little nicks and superficial paint damage. Well serviced vehicle with good mechanicals for 120,000k, ran well for the extra 7,500k we put on it and with pretty good fuel consumption. Collection and drop off service efficient and friendly. No hard sell of additional extras. All in all a good car hire experience.
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M.Mackie
Auckland
10 /10 Excellent
Reviewed: Wednesday, December 18, 2019
We have been travelling for many years and used many car rental company’s. Apex have been the very very best in all areas we just wish we had found them earlier
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Anonymous
Auckland
8 /10 Very good
Reviewed: Tuesday, February 18, 2020
Service a little slow although staff were working hard, just busy. Car wasn’t clean on pick up and had a few cracks and dents but functionally was perfect.
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J.Wright
Auckland
9.3 /10 Excellent
Reviewed: Monday, March 2, 2020
Car was in good condition on the inside, clean and had no issues with the car while in use. The car did had alot of scratches on the outside from wear and tear from previous customers. Would use them again.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Tuesday, March 3, 2020
Apex car rental were fantastic. The car was as expected, new, clean and no damage. The pick up and drop off was very straight forward with no issues.
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E.MacLeod
North Shore
9 /10 Excellent
Reviewed: Wednesday, March 4, 2020
Easy and straightforward pick up and drop off, shuttle bus to and from airport is regular and quick
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Kate
Auckland
10 /10 Excellent
Reviewed: Friday, March 6, 2020
Would 100% recommend Apex cars. We were a bit worried having seen some negative reviews online beforehand, but were pleasantly surprised. Received excellent customer care at both pick up (Auckland) and drop off (Wellington). In addition, the car (a mazda axela as a tiida equvalent) was in great condition and very spacious and comfortable. No criticisims whatsoever, staff were helpful, courteous, welcoming, and had humour. We did also use Ace rentals for the south island, but found the quality and comfort of the Apex car rental, as well as the customer service to be far superior.
Read More >
Anonymous
Auckland
8.3 /10 Very good
Reviewed: Sunday, March 8, 2020
When I needed help booking the Interislander Ferry the staff were excellent. Ellie in Wellington especially so.
Read More >
G.Hunt
Auckland
9.7 /10 Excellent
Reviewed: Thursday, March 12, 2020
Found it I bit hard to locate office in Auckland as we were looking for EasyRentCars and couldn’t see that name anywhere or even the street number, so we weren’t sure if we were in the right place.
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A.Watters
Auckland
9 /10 Excellent
Reviewed: Wednesday, March 25, 2020
Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.
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Elmer Frederick
Auckland
2 /10 Poor
Reviewed: Wednesday, August 2, 2023
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Julia Dryden
Auckland
6 /10 Average
Reviewed: Friday, February 14, 2020
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Geoffrey Fanny
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 13, 2024
Not bad.
The staff at the rental company were very polite and proactively explained various important matters. The vehicle had high mileage, and there were occasional unexplained alerts from the car's computer. It would be better if the car condition is checked in advance by the rental company.
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Dunn Raphael
Auckland
10 /10 Excellent
Reviewed: Wednesday, October 2, 2019
The pick-up location near the Sky Tower is very convenient.
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Susan Gissing
Auckland
10 /10 Excellent
Reviewed: Friday, May 3, 2024
The process was quick and easy. The service was excellent and very satisfying.
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Ruby
Auckland
8 /10 Very good
Reviewed: Saturday, November 16, 2024
Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.
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A.Jones
Auckland
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
An easy to follow process and essant staff
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Rachel Lucia
Auckland
10 /10 Excellent
Reviewed: Wednesday, August 21, 2024
Excellent! Very good!
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August Bessemer
Auckland
10 /10 Excellent
Reviewed: Monday, September 23, 2024
We drove through New Zealand's North and South Islands, and the company provided an online English translation service. Whenever there was an issue during the trip, the online customer support responded promptly. Overall, the service was excellent.
Read More >
Isabel Jim
Auckland
10 /10 Excellent
Reviewed: Sunday, April 13, 2025
Very satisfied.
Read More >
Ryan Theresa
Auckland
8 /10 Very good
Reviewed: Saturday, August 2, 2025
Short waiting time in line.
Read More >
Anonymous
Auckland
10 /10 Excellent
Reviewed: Friday, May 22, 2026
Really good overall
Read More >

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Apex, Auckland City Car Rental

Apex - Auckland City Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Conditional:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More Apex Car Rental Locations in Auckland

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks

Apex, Auckland City Car Rental

Apex - Auckland City Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Conditional:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Apex Car Rental Locations in Auckland

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks