The staff at the company were very professional and efficient, and communication in English was smooth. Although we had an accident and needed to make prepayment for compensation when returning the car, I feel his work was flawless. Additionally, since we purchased full insurance on QEEQ, he introduced their company's full insurance as an option, but when we declined, the staff showed no displeasure.
RAJ was outstanding and receiving the car. Extremely help filling out the contract. When returning, car was checked-in in 3 minutes. Van driver was prompt and courteous.
The lady at the counter when we picked up the car was super friendly and spoke great English. She mentioned insurance but never tried to hard-sell it. The car was almost brand new and in excellent condition. The guy who handled our return was a bit awkward and quiet, probably because his English wasn’t as good so communication wasn’t as smooth. The branch isn’t at the airport, so you need to call them to arrange a pickup.
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