DOLLAR CAR RENTAL REVIEWS

Pretty good overall.

Got exactly the model we wanted on Oahu, the car was pretty new, well equipped, and having CarPlay made it super easy to use phone navigation. The Dollar counter at Honolulu Airport had a normal line and the wait time was totally acceptable.

Really good rental experience overall. The car was very new and fuel-efficient, with just over 5,000 km on it. Just make sure you pay close attention to the parking signs when returning it, otherwise it’s easy to end up in the wrong place.

Super straightforward experience. The car only had about 10,000 km on it so it felt basically brand new, the driver-assist handled a lot of the driving, and it was a hybrid too.

It was ok, nothing special but nothing really wrong either.

Very satisfied

Really good

Rented a Subaru Outback and it was great for luggage — fit two 26" suitcases, one 24" suitcase and two backpacks with no problem. Fuel economy was solid too, under 7L/100km. After I returned the car, the rental company sent me a bill saying the tank was 8/8 at pickup but only 7/8 at drop-off and charged me $15. I emailed them with a photo of the dashboard at return, and they ended up refunding the $15.

Staff were really friendly, the line moved quickly, and it was easy to communicate even with poor English.

Really happy with both their efficiency and customer service, and the price was very reasonable too.

They added about $120 of extra insurance and told me the insurance company would reimburse me for it. Is that really how it works?

Super easy to find, it’s on the first floor right across from T2.

When I went to pick up the car I’d booked, the right rear tire was low on pressure, so Dollar immediately upgraded me to a better model. Definitely a five-star experience!!!

When we arrived it was already past midnight and there was no one at the counter, so we had to go to another company’s desk to get everything sorted.

The counter is right by the international arrivals exit, super easy to find and picking up the car was really quick and smooth.

Super happy with the overall experience.

Excellent service.

Overall satisfied, but the waiting line was really long.

Very satisfied

Good service

Easy great service