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Live chat Email us Service Code: 9401221217
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Reviewed: Mon, May 12, 2025
About Thrifty: 4.0 /10
I have rented from Thrifty several times at this location, but this was the most disappointing experience. After a late-night flight, the queue was long, and the Indian staff member aggressively upsold extras and insisted we pay for an upgrade. In the end, the car we received had a broken air conditioner.
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Aaron Ricardo

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Reviewed: Wed, May 28, 2025
About Thrifty: 10.0 /10
Good.
About QEEQ: 10.0 /10

Josephine Irving

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Reviewed: Sat, Aug 3, 2024
About Thrifty: 4.0 /10
The car return process was fine, but the pickup experience was not good. They forced additional insurance sales and the car had insufficient space for luggage.

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Small SUV | Chevrolet Bolt EUV or similar
Reviewed: Sat, Aug 31, 2024
“Thrifty made a mistake and then cheated me”
About Thrifty: 6.0 /10
Took forever to get my car at LAX. Had to change vehicles a few days into the rental, at which point LAX changed my return time in SF. But when I arrived on schedule to drop off in downtown SF, the office was closed. Apparently LAX didnt know the closing time in SF. Had to go back to SF office 7am the next morning, but Thrifty charged me an extra day and a late fee - $91.33. I followed their instructions and they charge ME money for a THIRFTY MISTAKE. I am still trying to get my refund. Will never use Thrifty again.

Chasel Martha

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Reviewed: Mon, Sep 14, 2020
About Thrifty: 10.0 /10
Queue time was about 5-7 minutes.
About QEEQ: 10.0 /10

Xaviera Eden

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Reviewed: Tue, Sep 25, 2018
About Thrifty: 2.0 /10
Took too long, not enough staff

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