The staff had a good attitude. They promoted additional services, but not aggressively.

The Refill gas service is automatically added, so pay attention to that. Also, it's really frustrating that we couldn't reach the staff at the store by phone. We ended up modifying the order through their Twitter customer service, which was quite a new experience.

Overall, Thrifty is relatively cheaper. It seems to be a subsidiary of Hertz. Most of the service staff are from India and may try to add extra services. I checked Thrifty's official website in advance and learned about the additional charges. In the end, I insisted they cancel the extra fees.