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Live chat Email us Service Code: 9378849343
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Ruined Trip

Reviewed: Sat, Jun 22, 2019
About Thrifty: 2.0 /10
Didn’t get the car I booked Chrysler 300, got yelled at and forced to take a Chev impala instead. I travelled from Australia to do an iconic drive from LA to Sam Fran only be let down by a rude lady when picking the car up.
Premium | Chrysler 300 or similar

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Dempsey Aled(k)

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Reviewed: Mon, Sep 30, 2024
About Thrifty: 8.0 /10
I chose full insurance from the car rental company when booking through QEEQ. At pickup, they offered roadside assistance, which I declined, and they didn't push further. I reserved a C-class Nissan Versa but received a B-class Kia Forte instead. The starting mileage was about 37,000 miles, but the car's condition was decent. While driving, a small stone cracked the front windshield. Since I had full insurance, when returning the car, they only asked about the cause, location, and time of the damage, and the insurance covered everything. A $200 deposit was required at pickup and was refunded immediately after returning the car. Gas prices in California are generally high, and it seems the company estimates a full tank at a higher cost. So, I recommend skipping their refueling option and just refilling the tank yourself before returning the car.
About QEEQ: 8.0 /10

Teresa Herty

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Reviewed: Thu, Sep 26, 2019
About Thrifty: 10.0 /10
Following QEEQ's guidance made it easy to find the rental company's shuttle station. The rental process was simple, and the staff were very courteous.
About QEEQ: 10.0 /10

Verne Cumberland

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Reviewed: Sun, Jul 15, 2018
About Thrifty: 8.0 /10
The wait time for picking up the car was a bit long, and they pushed insurance sales.
About QEEQ: 10.0 /10

Rory Walpole

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Reviewed: Mon, Nov 21, 2016
About Thrifty: 10.0 /10
Pretty good overall. The front desk staff tends to recommend a lot of insurance options, but you can simply decline. A tip: if you unintentionally take a toll road without realizing it, make sure to check online. There's a website where you can pay within 5 days without getting fined, otherwise, you will get a penalty.
About QEEQ: 10.0 /10

Victor Forster

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Reviewed: Sat, Jan 26, 2019
About Thrifty: 10.0 /10
The rental company is good, offering a variety of choices for customers.
About QEEQ: 8.0 /10

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