Terrible company. Do not go for the cheaper option with this company. We already purchased three insurances on the rental platform, but when we got to the store, the staff kept pushing more insurance on us. We refused but then they asked us to swipe our card for a violation deposit. Turns out they charged us for full coverage insurance instead. When we got back, we found out they deducted over 1700! This is a scam company!

Both pickup and dropoff were smooth and quick. Service attitude was good.

The staff at the store were incredibly inefficient, with a waiting time of over 20 minutes. They didn't have the BMW X3 I reserved, and frustratingly tried to upsell insurance. Despite our repeated refusal, they were unhappy, emphasizing that this was a luxury car and falsely claimed the insurance was mandatory.

The car rental company is a scam! They cheat you on insurance and fuel charges! Terrible!

Like: The support customer care is excellent , as i sent a few emails , and made call, all staff get clear information.
Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.