The front desk tried to charge extra fees multiple times, and their attitude was average.

Overall satisfactory, they recommend insurance and car upgrades, but you can politely decline. The staff are friendly.

Not satisfied. I booked a Jeep, but upon arrival, there were only a few cars to choose from, and the only SUV available was a Buick. After checking, it costs 125,900, which is not in line with my rental price.

The car was well-maintained, very clean inside and out when I picked it up. The rental and return processes were very convenient.

They are all scammers. After I paid through Zhuanzhuan Car, I was supposed to be able to pick up the car directly. When I arrived at the store, a black man gave me a paper and charged a $350 deposit. I wondered why I needed a deposit when I had already paid through Alipay. When returning the car, they deducted another hundred dollars, claiming there were extra charges on the paper for some medical expenses. Isn't that nonsense? I had already bought insurance from Zhuanzhuan Car. There were so many abbreviations; only God knows what they mean. They asked me to sign without any explanation. They are all scammers! Zhuanzhuan Car charged me 2381 RMB, and the car rental company charged me over 1000 RMB. I ended up spending over 3000 RMB to rent a compact Ford for ten days. If this isn't fraud, what is?