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Live chat Email us Service Code: 4777264217
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Reviewed: Fri, Oct 4, 2019
About Thrifty: 2.0 /10
When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Kenneth Temple

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Reviewed: Tue, Apr 15, 2025
About Thrifty: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Audrey Salome

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Reviewed: Sat, Jun 29, 2019
About Thrifty: 8.0 /10
There should be more detailed instructions either at the airport or on QEEQ. If I hadn't read the user reviews, I would have almost taken the wrong bus.

Gabrielle Tuttle

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Reviewed: Wed, Aug 5, 2020
About Thrifty: 6.0 /10
The service attitude was average. I especially didn't like how they proactively recommended upgrading to other car models or additional insurance. Also, I had an unusual experience with the fuel policy this time. In past rentals, cars were given and returned with a full tank. However, this time I missed that the contract had a 'FPO Accepted' clause, meaning 'Fuel Purchase Option.' This led to an extra charge for a full tank of fuel, including taxes and service fees, amounting to nearly $40, even though I returned the car with a full tank. Fortunately, I noticed this when I rented another car right after returning the first one, and I requested a refund. Currently, I'm waiting for the refund. Reminder to all rental friends: always clarify any fees you don't understand!
About QEEQ: 10.0 /10

Les Strong

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Reviewed: Fri, Jan 18, 2019
About Thrifty: 10.0 /10
The car broke down and needed to be replaced once.

J.CORDERO

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Full Size | Chevrolet Malibu or similar
Reviewed: Wed, Sep 15, 2021
“Poco claro la aseguransa que se adquiere”
About Thrifty: 9.0 /10
Fue muy largo el tiempo de espera, y el traslado hacia el aeropuerto después de la devolución fue muy malo ya que el autobús estaba con demasiadas personas, y la empleada del mostrador me dijo que el seguro que se había adquirido no cubría los daños de terceros por lo que me vendió otro seguro
About QEEQ: 10.0 /10
Accesible

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