Great customer service, offered a discount for vehicle upgrade.

This company is very reliable, and the cars are very new. The car I rented this time had only a little over twelve thousand miles. Last year, my wife and her friends rented a Suburban with just over five thousand miles. During this trip, a small stone flew and created a tiny hole in the windshield, but it was very easy to exchange the car in San Francisco. QEEQ's service was also very timely and thorough. Kudos to them.

I was charged $200 and I'm not sure what for. My English isn't very good, so I just let them charge it. It feels unfair.

There is a free shuttle service at Los Angeles Airport. However, they still tried to sell additional insurance even though I had already purchased full coverage through QEEQ.

Like: The support customer care is excellent , as i sent a few emails , and made call, all staff get clear information.
Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.