It would be better if the efficiency was improved.

Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.

When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

Not bad

The wait time for picking up the car was a bit long, and they pushed insurance sales.