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Live chat Email us Service Code: 6083896170
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It was rough. I still really like Easyrentcars app, but must update location info

Reviewed: Fri, May 31, 2019
About ACE: 8.7 /10
ACE is great! The only issue is the email provided for pick up location by EasyRentCars.com was not updated to ACE’s new location. Therefore, what should have been an easy 10 minute ride to get to ACE from airport shuttle took well over an hour and cost me an Uber ride because ACE’s pick up information was the old address and old shuttle that is now just a city shuttle that took us way out of the way and dropped us off in the middle of nowhere with no easy transportation access!
About QEEQ: 10.0 /10
Economy | Kia Rio 2 Doors or similar

Relevant Reviews on ACE Los Angeles International Airport

Andrew Enders

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Economy | Kia Rio 2 Doors or similar
Reviewed: Thu, Nov 25, 2021
“disappointed. I should not have had to pay extra for my rental”
About ACE: 5.0 /10
They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.

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Medium SUV | Hyundai Santa Fe Sport or similar
Reviewed: Thu, Aug 29, 2019
About ACE: 7.3 /10
I didn't expect when time for pickup I did to pay extra for mileage even though it say unlimited mileage.
About QEEQ: 10.0 /10
Great. Specifically the price drop protection

H.Dominick

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 21, 2019
“No hassle and quick release.”
About ACE: 9.3 /10
The young lady T the front desk was polite and courteous. She was friendly and welcomed me and my family with a smile. She was very helpful explaining the process and helped me a lot getting through to get what I needed. A big applause as she was patient with other customers before my turn. I will return.
About QEEQ: 9.0 /10

S.Shearman

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Economy | Kia Rio 2 Doors or similar
Reviewed: Thu, Jun 13, 2019
“Not from there again”
About ACE: 5.3 /10
Horrible service picking up the car. Talking with someone over skype. No agents at site could assist had to wait until someone was free in another city.

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Economy | Kia Rio 2 Doors or similar
Reviewed: Sat, Jun 8, 2019
“Horrible experience with Ace rental car!”
About ACE: 3.0 /10
Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.
About QEEQ: 10.0 /10
Very convenient to use, great app!

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